Ryzom

Just to observe. First day I used bit torrent to down load files. Took over 3 hours. Then it took over 8 hours to get the patches to download as the connection kept stopping. (note I play other online games and this hasn''t happened before) Then i kept loosing connection.while playing, about every 15 seconds. So I read and configured the firewall for permissions. Then I kept getting dropped but the game stayed open. The result was a 15 second to minute pause in play while the game reestablished connection every 3 to 5 minutes.

Today, my second day, the new patches took only about40 minutes for 24 mb(yesterdays was 31 mb) and now the server is offline.

i have an up to date computer with a cable connection. Is this typical of this game? this is not a good example for my trial peroid

Is this typical of this game?

o_O ...No. The series of problems you describe strikes me as rather odd.

Please get on Klients and speak to the people there. YOu may download the chat support tool here.

I guess they can help you solve your problems.

Cheers
Trini

dare2b wrote:Just to observe. First day I used bit torrent to down load files. Took over 3 hours. Then it took over 8 hours to get the patches to download as the connection kept stopping. (note I play other online games and this hasn''t happened before) Then i kept loosing connection.while playing, about every 15 seconds. So I read and configured the firewall for permissions. Then I kept getting dropped but the game stayed open. The result was a 15 second to minute pause in play while the game reestablished connection every 3 to 5 minutes.

Today, my second day, the new patches took only about40 minutes for 24 mb(yesterdays was 31 mb) and now the server is offline.

i have an up to date computer with a cable connection. Is this typical of this game? this is not a good example for my trial peroid

The server was down for about an hour ending just about when you posted this. We do a maintenance reboot every 3-4 days.
The daily patches are for the new Ring update as per the main web page http://www.ryzom.com/news

Make sure that you have all of the ports triggered/forwarded/opened as per the Networking FAQ to ensure smooth network performance

Just to keep you up to date. I configured windows firewall and the router firewall like it says on the posts to no avail. I can watch the connection get lost. Packets go missing. then it goes probe and reconnects. It isn't my server so it must be a server between the host server and myself. It is a data jam that is causing the crash. It espiecally happens when in a fight. when it reconnects I am dead becasue I have done nothing(well I am not connected so I cannot do anything)

There is no solution I guess. Oh well onto another game...a bit depressing though

Try doing a traceroute (tracert <adress>) and a pathping (pathping <adress>, takes a while) afterwards.
Until yesterday I had two days trouble with packetloss as well, pipex.net had problems with from where I wanted to connect and presented me with a nifty 10% PL - which is enough to give your client heavy hickups... Nothing Nevrax or Jolt are responsible for, btw.

xolghost wrote:Try doing a traceroute (tracert <adress>) and a pathping (pathping <adress>, takes a while) afterwards.
Until yesterday I had two days trouble with packetloss as well, pipex.net had problems with from where I wanted to connect and presented me with a nifty 10% PL - which is enough to give your client heavy hickups... Nothing Nevrax or Jolt are responsible for, btw.

I would echo this and stress that if you are playing from North America, the culprit is quite often Telia, with major delays or packet loss. PingPlot is a good utility to track this also.