A fatal error occurs. The program must quit
Posted: Mon Sep 04, 2006 11:02 pm
game keeps crashing, it is crashing on both my computer and my wifes computer. here is what the message is.... any help would be great thanks!
A fatal error occurs. The program must quit
ProcName: client_ryzom_rd.exe
Date: 2006/09/04 18:34:55
File: R:\code\ryzom\src_v2\client\connection.cpp
Line: 557
FuncName: <Unknown>
Reason: connection : FS refused the connection (Socket error: Hostname resolution failed for rsfe002.juk.shards.nevrax.com (11004: )).
-------------------------------
Log with no filter:
-------------------------------
2006/09/04 18:34:37 client_ryzom_rd.exe INF d3c client.cpp 509 : Connection of Ryzom...
2006/09/04 18:34:37 client_ryzom_rd.exe INF d3c connection.cpp 264 : PROFILE: 0 seconds (0 total) for Loading continents
2006/09/04 18:34:37 client_ryzom_rd.exe INF d3c connection.cpp 271 : Using the nel launcher parameters 'CF505818|8B0572A7|0004A888' 'rsfe002.juk.shards.nevrax.com:47852'
2006/09/04 18:34:37 client_ryzom_rd.exe DBG d3c audio_mixer_user.cpp 1843 : Loading samples bank ui_outgame...
2006/09/04 18:34:37 client_ryzom_rd.exe INF d3c sample_bank.cpp 252 : Loading sample bank ui_outgame
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(FY_HOM_idle_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_HOM_pose_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_HOM_body_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_HOM_visage_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_HOM_course_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_HOM_view_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_FY_HOM_species_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_MA_HOM_species_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_TR_HOM_species_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_ZO_HOM_species_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_HOM_select_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(FY_HOF_A_idle_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_HOF_pose_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_HOF_body_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_HOF_visage_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_HOF_course_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_HOF_view_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_FY_HOF_species_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_MA_HOF_species_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_TR_HOF_species_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_ZO_HOF_species_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_HOF_select_face.anim): file not found
2006/09/04 18:34:39 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(screen_fyros_1.tga): file not found
2006/09/04 18:34:39 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(screen_fyros_2.tga): file not found
2006/09/04 18:34:39 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(branch.tga): file not found
2006/09/04 18:34:39 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(branch.tga): file not found
2006/09/04 18:34:39 client_ryzom_rd.exe INF d3c connection.cpp 301 : PROFILE: 1 seconds (2 total) for Initializing outgame
2006/09/04 18:34:40 client_ryzom_rd.exe INF d3c connection.cpp 355 : PROFILE: 0 seconds (2 total) for Initializing user interface
2006/09/04 18:34:40 client_ryzom_rd.exe INF d3c connection.cpp 357 : PROFILE: 2 seconds for connection
2006/09/04 18:34:40 client_ryzom_rd.exe INF d3c config_file.cpp 789 : CF: Setting callback to reload the variable 'SimInLag' in the file 'C:/Program Files/Ryzom/client.cfg' when modified externally (currently unknown)
2006/09/04 18:34:40 client_ryzom_rd.exe INF d3c config_file.cpp 789 : CF: Setting callback to reload the variable 'SimInPacketLost' in the file 'C:/Program Files/Ryzom/client.cfg' when modified externally (currently unknown)
2006/09/04 18:34:40 client_ryzom_rd.exe INF d3c config_file.cpp 789 : CF: Setting callback to reload the variable 'SimOutLag' in the file 'C:/Program Files/Ryzom/client.cfg' when modified externally (currently unknown)
2006/09/04 18:34:40 client_ryzom_rd.exe INF d3c config_file.cpp 789 : CF: Setting callback to reload the variable 'SimOutPacketLost' in the file 'C:/Program Files/Ryzom/client.cfg' when modified externally (currently unknown)
2006/09/04 18:34:40 client_ryzom_rd.exe INF d3c config_file.cpp 789 : CF: Setting callback to reload the variable 'SimOutPacketDuplication' in the file 'C:/Program Files/Ryzom/client.cfg' when modified externally (currently unknown)
2006/09/04 18:34:40 client_ryzom_rd.exe INF d3c config_file.cpp 789 : CF: Setting callback to reload the variable 'SimOutPacketDisordering' in the file 'C:/Program Files/Ryzom/client.cfg' when modified externally (currently unknown)
2006/09/04 18:34:40 client_ryzom_rd.exe INF d3c login_cookie.h 92 : LC: setFromString CF505818|8B0572A7|0004A888 -> 'CF505818|8B0572A7|0004A888', isValid: 1
2006/09/04 18:34:40 client_ryzom_rd.exe INF d3c network_connection.cpp 435 : Network initialisation with front end 'rsfe002.juk.shards.nevrax.com:47852' and cookie 'CF505818|8B0572A7|0004A888'
2006/09/04 18:34:40 client_ryzom_rd.exe INF d3c network_connection.cpp 380 : Half-frequency mode
2006/09/04 18:34:40 client_ryzom_rd.exe DBG d3c config_file.cpp 398 : CF: Adding config file 'C:/Program Files/Ryzom/gamedev.bnp@shards.cfg.' in the config file
2006/09/04 18:34:40 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(C:/Program Files/Ryzom/gamedev.bnp): file not found
2006/09/04 18:34:40 client_ryzom_rd.exe INF d3c common.cpp 565 : Exception will be launched: Path not found for C:/Program Files/Ryzom/gamedev.bnp
2006/09/04 18:34:40 client_ryzom_rd.exe INF d3c network_connection.cpp 630 : There's no shards.cfg, or bad file format, can't copy common files
2006/09/04 18:34:40 client_ryzom_rd.exe INF d3c network_connection.cpp 633 : CNET[01488578]: Connecting to 'rsfe002.juk.shards.nevrax.com:47852' with cookie ''CF505818|8B0572A7|0004A888''
2006/09/04 18:34:55 client_ryzom_rd.exe DBG d3c inet_address.cpp 242 : LNETL0: Network error: resolution of hostname 'rsfe002.juk.shards.nevrax.com' failed
2006/09/04 18:34:55 client_ryzom_rd.exe INF d3c sock.cpp 117 : LNETL0: Exception will be launched: Socket error: Hostname resolution failed for rsfe002.juk.shards.nevrax.com (11004: )
2006/09/04 18:34:55 client_ryzom_rd.exe ERR d3c connection.cpp 557 : connection : FS refused the connection (Socket error: Hostname resolution failed for rsfe002.juk.shards.nevrax.com (11004: )).
-------------------------------
User Crash Callback:
-------------------------------
UserId: 305288
ShardId: 0
Application: ryzom_live
No user entity informations
ViewPosition: 0.00 0.00 0.00
Time in game: 6h 26min 6sec
LocalTime: 2006/09/04 18:34:55
ServerTick: 0
ConnectState: NotConnected
LocalAddress: :0 (0.0.0.0)
Language: English
ClientVersion: 1.2.0.800
PatchVersion: 502
Client is online
NumServerHOP: 0
NumFarTP: 0
NumReselectPerso: 0
Connection Events:
Memory: 554MB/1022MB
Process Virtual Memory: 265MB
NeL Memory: 0B
OS: Microsoft Windows XP Service Pack 2 (Build 2600) (5.1 2600)
Processor: Intel(R) Pentium(R) D CPU 2.80GHz / x86 Family 15 Model 4 Stepping 7 / GenuineIntel / 2793MHz / 2 Processors found
CPUID: bfebfbff
HT: YES
CpuMask: 1
NeL3D: Direct3d / ati2dvag.dll / RADEON X300 SE 128MB HyperMemory / \\.\DISPLAY1 / driver version : 6.14.10.6601
3DCard: RADEON X300 SE 128MB HyperMemory, version 6.6.0.1
Sound mixer:
Playing sources: 0
Available tracks: 32
Used tracks: 0
Muted sources: 0
Sources waiting for play: 0
HighestPri: 0 / 2
HighPri: 0 / 4
MidPri: 0 / 6
LowPri: 0 / 8
FreeTracks: 32 / 32
Average update time: 0.000000 msec
Average create time: 0.000000 msec
Estimated CPU: 0.000053%%
Sound driver:
FMod Driver
3d hw buffers: 32
2d hw buffers: 32
-------------------------------
A fatal error occurs. The program must quit
ProcName: client_ryzom_rd.exe
Date: 2006/09/04 18:34:55
File: R:\code\ryzom\src_v2\client\connection.cpp
Line: 557
FuncName: <Unknown>
Reason: connection : FS refused the connection (Socket error: Hostname resolution failed for rsfe002.juk.shards.nevrax.com (11004: )).
-------------------------------
Log with no filter:
-------------------------------
2006/09/04 18:34:37 client_ryzom_rd.exe INF d3c client.cpp 509 : Connection of Ryzom...
2006/09/04 18:34:37 client_ryzom_rd.exe INF d3c connection.cpp 264 : PROFILE: 0 seconds (0 total) for Loading continents
2006/09/04 18:34:37 client_ryzom_rd.exe INF d3c connection.cpp 271 : Using the nel launcher parameters 'CF505818|8B0572A7|0004A888' 'rsfe002.juk.shards.nevrax.com:47852'
2006/09/04 18:34:37 client_ryzom_rd.exe DBG d3c audio_mixer_user.cpp 1843 : Loading samples bank ui_outgame...
2006/09/04 18:34:37 client_ryzom_rd.exe INF d3c sample_bank.cpp 252 : Loading sample bank ui_outgame
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(FY_HOM_idle_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_HOM_pose_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_HOM_body_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_HOM_visage_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_HOM_course_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_HOM_view_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_FY_HOM_species_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_MA_HOM_species_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_TR_HOM_species_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_ZO_HOM_species_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_HOM_select_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(FY_HOF_A_idle_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_HOF_pose_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_HOF_body_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_HOF_visage_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_HOF_course_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_HOF_view_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_FY_HOF_species_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_MA_HOF_species_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_TR_HOF_species_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_ZO_HOF_species_face.anim): file not found
2006/09/04 18:34:38 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(CP_HOF_select_face.anim): file not found
2006/09/04 18:34:39 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(screen_fyros_1.tga): file not found
2006/09/04 18:34:39 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(screen_fyros_2.tga): file not found
2006/09/04 18:34:39 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(branch.tga): file not found
2006/09/04 18:34:39 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(branch.tga): file not found
2006/09/04 18:34:39 client_ryzom_rd.exe INF d3c connection.cpp 301 : PROFILE: 1 seconds (2 total) for Initializing outgame
2006/09/04 18:34:40 client_ryzom_rd.exe INF d3c connection.cpp 355 : PROFILE: 0 seconds (2 total) for Initializing user interface
2006/09/04 18:34:40 client_ryzom_rd.exe INF d3c connection.cpp 357 : PROFILE: 2 seconds for connection
2006/09/04 18:34:40 client_ryzom_rd.exe INF d3c config_file.cpp 789 : CF: Setting callback to reload the variable 'SimInLag' in the file 'C:/Program Files/Ryzom/client.cfg' when modified externally (currently unknown)
2006/09/04 18:34:40 client_ryzom_rd.exe INF d3c config_file.cpp 789 : CF: Setting callback to reload the variable 'SimInPacketLost' in the file 'C:/Program Files/Ryzom/client.cfg' when modified externally (currently unknown)
2006/09/04 18:34:40 client_ryzom_rd.exe INF d3c config_file.cpp 789 : CF: Setting callback to reload the variable 'SimOutLag' in the file 'C:/Program Files/Ryzom/client.cfg' when modified externally (currently unknown)
2006/09/04 18:34:40 client_ryzom_rd.exe INF d3c config_file.cpp 789 : CF: Setting callback to reload the variable 'SimOutPacketLost' in the file 'C:/Program Files/Ryzom/client.cfg' when modified externally (currently unknown)
2006/09/04 18:34:40 client_ryzom_rd.exe INF d3c config_file.cpp 789 : CF: Setting callback to reload the variable 'SimOutPacketDuplication' in the file 'C:/Program Files/Ryzom/client.cfg' when modified externally (currently unknown)
2006/09/04 18:34:40 client_ryzom_rd.exe INF d3c config_file.cpp 789 : CF: Setting callback to reload the variable 'SimOutPacketDisordering' in the file 'C:/Program Files/Ryzom/client.cfg' when modified externally (currently unknown)
2006/09/04 18:34:40 client_ryzom_rd.exe INF d3c login_cookie.h 92 : LC: setFromString CF505818|8B0572A7|0004A888 -> 'CF505818|8B0572A7|0004A888', isValid: 1
2006/09/04 18:34:40 client_ryzom_rd.exe INF d3c network_connection.cpp 435 : Network initialisation with front end 'rsfe002.juk.shards.nevrax.com:47852' and cookie 'CF505818|8B0572A7|0004A888'
2006/09/04 18:34:40 client_ryzom_rd.exe INF d3c network_connection.cpp 380 : Half-frequency mode
2006/09/04 18:34:40 client_ryzom_rd.exe DBG d3c config_file.cpp 398 : CF: Adding config file 'C:/Program Files/Ryzom/gamedev.bnp@shards.cfg.' in the config file
2006/09/04 18:34:40 client_ryzom_rd.exe WRN d3c path.cpp 504 : PATH: CPath::lookup(C:/Program Files/Ryzom/gamedev.bnp): file not found
2006/09/04 18:34:40 client_ryzom_rd.exe INF d3c common.cpp 565 : Exception will be launched: Path not found for C:/Program Files/Ryzom/gamedev.bnp
2006/09/04 18:34:40 client_ryzom_rd.exe INF d3c network_connection.cpp 630 : There's no shards.cfg, or bad file format, can't copy common files
2006/09/04 18:34:40 client_ryzom_rd.exe INF d3c network_connection.cpp 633 : CNET[01488578]: Connecting to 'rsfe002.juk.shards.nevrax.com:47852' with cookie ''CF505818|8B0572A7|0004A888''
2006/09/04 18:34:55 client_ryzom_rd.exe DBG d3c inet_address.cpp 242 : LNETL0: Network error: resolution of hostname 'rsfe002.juk.shards.nevrax.com' failed
2006/09/04 18:34:55 client_ryzom_rd.exe INF d3c sock.cpp 117 : LNETL0: Exception will be launched: Socket error: Hostname resolution failed for rsfe002.juk.shards.nevrax.com (11004: )
2006/09/04 18:34:55 client_ryzom_rd.exe ERR d3c connection.cpp 557 : connection : FS refused the connection (Socket error: Hostname resolution failed for rsfe002.juk.shards.nevrax.com (11004: )).
-------------------------------
User Crash Callback:
-------------------------------
UserId: 305288
ShardId: 0
Application: ryzom_live
No user entity informations
ViewPosition: 0.00 0.00 0.00
Time in game: 6h 26min 6sec
LocalTime: 2006/09/04 18:34:55
ServerTick: 0
ConnectState: NotConnected
LocalAddress: :0 (0.0.0.0)
Language: English
ClientVersion: 1.2.0.800
PatchVersion: 502
Client is online
NumServerHOP: 0
NumFarTP: 0
NumReselectPerso: 0
Connection Events:
Memory: 554MB/1022MB
Process Virtual Memory: 265MB
NeL Memory: 0B
OS: Microsoft Windows XP Service Pack 2 (Build 2600) (5.1 2600)
Processor: Intel(R) Pentium(R) D CPU 2.80GHz / x86 Family 15 Model 4 Stepping 7 / GenuineIntel / 2793MHz / 2 Processors found
CPUID: bfebfbff
HT: YES
CpuMask: 1
NeL3D: Direct3d / ati2dvag.dll / RADEON X300 SE 128MB HyperMemory / \\.\DISPLAY1 / driver version : 6.14.10.6601
3DCard: RADEON X300 SE 128MB HyperMemory, version 6.6.0.1
Sound mixer:
Playing sources: 0
Available tracks: 32
Used tracks: 0
Muted sources: 0
Sources waiting for play: 0
HighestPri: 0 / 2
HighPri: 0 / 4
MidPri: 0 / 6
LowPri: 0 / 8
FreeTracks: 32 / 32
Average update time: 0.000000 msec
Average create time: 0.000000 msec
Estimated CPU: 0.000053%%
Sound driver:
FMod Driver
3d hw buffers: 32
2d hw buffers: 32
-------------------------------