Page 1 of 2

What is AGP memory?

Posted: Wed Oct 06, 2004 2:54 am
by crames
My game kept rebooting when I tried to play it, so I went into the config setting and set it to OpenGl. Now I get a message saying the game doesn't have enough AGP memory reserved, and that it may result in performance issues. I am asked if I would like to see the details. If I say "yes" I am shown the details which don't illumine much, and then after xing out the screen I ma returned to my desktop, but if I say "no" I can play the game--but sure enough there are performance issues; the mouse is all over the place when it is there at all, and the whole graphics seem to skip.

Well, my computer told me so. But I was wondering what AGP memory is, and how I find it.

The details look like this, this was posted before on this board, but that poster didn't get an answer about the AGP memory:

"The client failed to allocate AGP memory

The Ryzom client can't allocate AGP memory. Check in your computer BIOS that AGP memory has been reserved. If not, reserve between 16 and 32 Mo of AGP memory. It it is already done, try to update your chipset drivers."

I'm not very computer savvy. What is my computer BIOS, how do I find it, and how do I check to see that AGP memory has been reserved? And if it has been reserved, what are my chipset drivers?

If anyone can offer any help, it would be appreciated.

Re: What is AGP memory?

Posted: Wed Oct 06, 2004 5:16 am
by gules
Your BIOS is the software your computer runs automatically on startup, more or less. It's the thing that makes your operating system wake up. What they're talking about is the BIOS menu thing with settings for your computer: usually it lets you set things like boot order, power settings, and possibly CPU speed (my chip has two settings). The common way for people to get to aforementioned menu thing is this: When you start your computer, there's a screen with a logo or something and on the bottom it says, "Press F8 (or whatever) for setup." Press F8. =p If your system doesn't do this, you need to check your manual(s) for it; the BIOS is specific to your computer.

Someone could give a more technically accurate explanation, but that's the idea. Yep.

A more relevant question is, 'What do you do if your BIOS menu thing doesn't know what AGP memory is??' I've scoured mine, and there is no reference to any such thing.

Re: What is AGP memory?

Posted: Wed Oct 06, 2004 9:37 am
by crames
Thanks for your reply. Here is what I have found.

My computer, an HP Pavilion Pentium 4 notebook, with ATI Radeon 9000, is incompatable with Saga of Ryzom. Reason? Saga of Ryzom was simply not built with my video card in mind.

Folks, I spent an hour on the phone with an hp (not Ryzom) customer service representative, and he was very helpful, and I understand the issue now. I restarted my computer and kept pressing the f10 key, until a configuration screen came up. I went to advanced settings, and set the memory usage to 64 MB, then (later) back to 128 MB, which is more than is recommended. In other words, I gave the game more AGP memory than I needed to. Game still has performance issues, I still got the message about allocating memory.

So, the representative walked me through installing chipset drivers with a cd that came with my computer, which is what that Ryzom screen recommends you do if you've already done the AGP memory deal. I installed the chipset drivers. Still a problem.

After an hour, in the end, I was told that the error message was in error. I HAVE AGP memory allocated, and I have more than enough allocated. I have the most up to date chipset drivers my computer needs. The game is not compatable with my computer.

After all, it almost says so on the box. In System Requirements, the graphics card listed is Nividia Geforce 2 ("or equivalent video card with 64 MB of RAM"). I was told by the customer service guy that ATI Radeon 9000 is NOT an equivalent of Nividia Geforce 2. It is simply a different graphics card.

The Saga of Ryzom people understand they are having trouble with the Radeon stuff. I don't think they understand the extent of the trouble on some computers, and that's not their fault, I don't feel. They know, at any rate, that if you have ATI Radeon, you should run the game in OpenGL, not Auto, or Direct3D. This is true, as if you DO run it in Direct3D, your computer either freezes, or crashes and reboots. So you have to run it in OpenGL, in which case, in my case AT LEAST, you get an error message explaining your game may have performance and display issues because you haven't allocated enough AGP memory.

But, even if you have done this (which had been done before I got the message), and updated your chipset drivers (which I did), you'll still receive the same message, and you'll still have performance problems with the game.

For my computer, the game is thus unplayable. This is very frustrating, especially after coming away from extreme technical issues with Horizons (after a week after buying it I was finally able to play, but my brother was never able to play, which was the point; playing together), but, well, that's life and in the end, it's a game.

I hope I've helped someone in some way with this message. The fact is, some people even with high end computers cannot play Saga of Ryzom. In the future, I will certainly make sure the game is completely compatible with my computer before purchasinig it.

NOTE TO GULES: If your config menu in the F10 (or whatever) screen is anything like mine, it doesn't say "AGP" anywhere, but it's there. Go to the advanced screen, and scroll down to the bottom. You'll find a memory option. That's what you're looking for. There are four options, or at least with my computer there were four: 16, 32, 64, 128. Ryzom recommends you set it to 16 or 32. I was told 64 should also do the job. Basically, if you have ANYTHING allocated in this area, or any of these four options, there shouldn't be a problem. More than likely though, you will get the same message anyway. As I said above, with my computer it's not a memory issue, or a driver issue, or an issue at all with my computer. It's a compatability issue.

Re: What is AGP memory?

Posted: Wed Oct 06, 2004 2:24 pm
by yy48n19
Thanks for the very informative postings. I've been dealing with just about exactly the same problem, but seem to have resolved it into semi-playableness. Don't be too quick to write off the game as incompatible with your system. I think some of the "performance issues" you may be experiencing may simply be the intense lag that has been plauging the servers.

The mouse issue, however, is very much a client-side issue, and, I know, extremely frustrating. There is a way to fix it; but, unfortunately, you have to get in-game first. Go to Game Configuration and go to "Inputs." Check the "Hardware Mouse" box. This will give you the standard windows pointer, and it moves normally, not in clunky teleports. The trick with it, though, is that it seems to need to hover just under whatever it is that you are targeting, for a click. It takes some getting used to, but is much preferred to the impossible and physics-defying yellow pointer of maximum clunkiness. :D

Hope this helps. :)

Also: http://www.ryzom.com/forum/showthread.p ... #post21267

Re: What is AGP memory?

Posted: Wed Oct 06, 2004 9:59 pm
by gules
If it's old cards and laptop cards that have more problems, then it's no wonder mine is awful. Mostly system dialogues just refer to it as MOBILITY RADEON 16mb (The official Sony system specs too, actually. Ryzom thinks it's a Radeon 7000). So yeah. I haven't had a chance to try it on my desktop computer which has a 9600 Pro (the PCI bus broke...). I'm hoping that will work better. If not... *sigh* oh well.

crames: Thank you for clearing that up for me. =)

Re: What is AGP memory?

Posted: Wed Oct 06, 2004 10:07 pm
by crames
Glad to have helped. I got another e-mail from Ryzom customer service ... they had some new ideas, which I tried ... and it's still a work in progress. They're too nice to turn away, so I'm giving this another shot. Who knows, maybe there's a way around this. I hope so.

As for fixing the mouse, I don't think I'll try that. I mean to say, I have serious display issues. The beach in my Tryker starting area is all one strange shade of gray (or sometimes orange), and hardly anything looks right, except some character models, which skip as badly as the envrionment does. However, if the display gets better, but I'm still having mouse trouble, I'll definitely opt for that option you mentioned.

Re: What is AGP memory?

Posted: Thu Oct 07, 2004 12:24 am
by euwest
I'm running an ATI radeon 9600 Pro, and haven't had a single problem with the game running, and using all default settings.

Another thing of note, is that the system specs on the box are the minimum settings you need. If you look in the manual, on page 3, it lists the recommended system requirements, which say nVidia GeForce4 Ti card (or equivalent 128MB video card).

Anyways, I hope you can resolve your problem, I'm glad I didin't have to deal with it :) . Gl to ya

Re: What is AGP memory?

Posted: Thu Oct 07, 2004 12:41 am
by crames
I'm glad as well :)

And I stand corrected. *shrugs* Maybe there's more hope than I thought.

Re: What is AGP memory?

Posted: Thu Oct 07, 2004 10:00 am
by tayster
I was running fine on an ATI 9800 pro as well, though I changed it from auto to direct 3d now, maybe I'll have a lil bit less lag now...

Re: What is AGP memory?

Posted: Thu Oct 07, 2004 10:08 am
by daddybab
im runnin the game on a brand new computer - pent 4, 1GB ram but not the very latest graphics card - its a radeon 9200 128mb. The game doesnt seem to be very compatible with ati graphics (see all the posts) - mine will only run in openGL mode. I get the AGP memory warning message too, but i think it is generated in error cos ive got the latest chipset drivers and graphics drivers & although it is openGL mode the game otherwise works fine.