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How can I delete my trialaccount?

Posted: Fri Jun 16, 2006 4:51 pm
by thebigf
Hi everyone...well today I found a news on gamestar.de that you could try out Ryzom completely for free. The only hook is that you can only play in the ruins of silan...
So I created a test account and downloaded the client. But I have to say that I unfortunately don't like the style of this game...

My question is: How can I delete this account again? I cannot find any "cancel"-options inside my "profile" or anywhere else.
Note: I don't use a 7-day-trial but instead the "Ruins of Silan - Trial" where you don't need to pre-subscribe or give any information about the payment-method.
It said "No Credit-Card needed"

Re: How can I delete my trialaccount?

Posted: Fri Jun 16, 2006 9:24 pm
by vguerin
I am pretty sure based on what you said that it will be purged for inactivity eventually. Since you subscribed to nothing and have no credit info posted... not playing is little different than canceling.

Re: How can I delete my trialaccount?

Posted: Sat Jun 17, 2006 7:10 am
by tigane
As Doubletap said, your account will be stored for at least 3 months and then eventually deleted. There is no need for you to do anything and if you should change your mind and want to come back, you might be able to play on your old account, or create a new one.

Re: How can I delete my trialaccount?

Posted: Sat Jun 17, 2006 10:10 am
by katriell
I thought accounts were preserved forever. Certainly, there are many old accounts still hanging around, keeping character names locked...

Re: How can I delete my trialaccount?

Posted: Sat Jun 17, 2006 11:31 am
by thebigf
Thank you guys for the quick answer :-)

Re: How can I delete my trialaccount?

Posted: Sun Jun 18, 2006 2:30 am
by kostika
katriell wrote:I thought accounts were preserved forever. Certainly, there are many old accounts still hanging around, keeping character names locked...
IIRC they only did that for the old beta accounts. Otherwise paid accounts are only preserved for guaranteed 90 days. I think.

Re: How can I delete my trialaccount?

Posted: Sun Jun 18, 2006 7:00 am
by tigane
Accounts are generally kept for a long time, but might be deleted due to clean ups of old inacctive accounts, hence the 3 months guarantee.