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Billing Account Issues on May 22/23
Posted: Tue May 23, 2006 3:05 am
by Zerlin
We apologise for some of you not being able to login or resubscribe properly. There are a few issues with the account billing server and they will be fixed as soon as possible.
Re: Billing Account Issues on May 22/23
Posted: Tue May 23, 2006 10:53 am
by suib0m
Zerlin wrote:We apologise for some of you not being able to login or resubscribe properly. There are a few issues with the account billing server and they will be fixed as soon as possible.
Ahh.. such unfortunate timing. I ran into subscribing problems of a similar nature when I first joined up and thought this was the same deal. At that point it was due to something on my end, so I tried subscribing a couple times, different browser and no firewall interference, which left me with 3 charges.
Could I get two of those charges killed please?
Thanks
- Sui
*good to be back
Re: Billing Account Issues on May 22/23
Posted: Tue May 23, 2006 12:43 pm
by sehracii
suib0m wrote:
*good to be back
Welcome! Good to see you back
Re: Billing Account Issues on May 22/23
Posted: Tue May 23, 2006 4:41 pm
by Zerlin
suib0m wrote:Ahh.. such unfortunate timing. I ran into subscribing problems of a similar nature when I first joined up and thought this was the same deal. At that point it was due to something on my end, so I tried subscribing a couple times, different browser and no firewall interference, which left me with 3 charges.
Could I get two of those charges killed please?
Thanks
- Sui
*good to be back
email
billing-ee@ryzom.com and they will take care of things for you
Re: Billing Account Issues on May 22/23
Posted: Thu May 25, 2006 8:11 am
by shadowweb
The billing issues are now sorted.
Re: Billing Account Issues on May 22/23
Posted: Thu May 25, 2006 8:14 pm
by katriell
suib0m wrote:Ahh.. such unfortunate timing. I ran into subscribing problems of a similar nature when I first joined up and thought this was the same deal. At that point it was due to something on my end, so I tried subscribing a couple times, different browser and no firewall interference, which left me with 3 charges.
Could I get two of those charges killed please?
Thanks
- Sui
*good to be back
SUIBOM! *tackle-huggles*
Welcome back.