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Freezing or something when trying to enter world.

Posted: Tue Apr 25, 2006 11:59 pm
by viktro
Im new to this game and i installed it and patched it up. Made my toon with no problem but when i go to enter the world it will get to what i think is near the end based on those pictures at the bottom, and nothing will happen and it will sit there till i close it.

Its not a video card issue because i can play battlefield 2 and other such games with no problem.

Is the only solution to reinstall and repatch the whole thing?

Re: Freezing or something when trying to enter world.

Posted: Wed Apr 26, 2006 12:41 am
by katriell
How long did you wait? It freezes for maybe 30-60 seconds for me then loads into world sooner or later.

Re: Freezing or something when trying to enter world.

Posted: Wed Apr 26, 2006 2:07 am
by Zerlin
You may need to open port UDP 47851 in your firewall and network routers. Sometimes the server connection gets closed while waiting for textures to load. The Network FAQ and the LinkSys FAQ have the pointers.

Some versions of the nVidia drivers that shipped with BF2 caused problems with Ryzom. So you may want to think about getting non-Beta type drivers from the nVidia site. And make sure to install properly (remove old drivers, reboot, ignore found hardware messages and install the newer drivers.)

Re: Freezing or something when trying to enter world.

Posted: Mon May 08, 2006 12:21 pm
by dakhound
I've had the same problem for ages (1.5yrs now)

doesnt seem to the ports, doesnt seem to be the gfx cards

I just learnt to live with it

btw, I've opened and messed with the ports
changed computers twice (each with very large upgrades)
moved house
changed isp

and I still get it :)

not saying its a nevrax problem :P

Re: Freezing or something when trying to enter world.

Posted: Mon May 08, 2006 4:09 pm
by Zerlin
As the old saying goes in tech support: "It works fine for me."

I have none of these issues. But then I am using two brand named systems. One is a Toshiba laptop with 64 MB GeForce 460 and the other a Dell with 256 MB ATI 9800 XT. I even have the game running on a laptop with an ATI IGP 9100 chip, which is about as low end as you can get for graphics support (except for the Intel and SiS :) .) All hardware and drivers (mobo, net, sound, video) are not OEM, beta nor special release and are up to date and installed as per instructions from the manufacturer.

With systems as complex as WinXP and Ryzom any slightly misbehaving component/driver can cause problems. There are a lot of places that can cause things to be problematic:
- A slightly damaged or loose network cable could cause things to screw up.
- Some players on cable modems have not been able to play Ryzom during the peak times in their neighborhood due to the way their ISPs manage things.
- Don't use hibernation mode when shutting down a system, when it starts up again the network hardly ever reconnects properly.
- Sometimes a piece of networking equipment belonging to an ISP is misbehaving. Pingplotter can help see things of this nature.
- Reseating and dusting out the cards/fans/cables in your system may help.
- We have seen issues with RAM modules that were marginal at 400 MHz but worked fine at 333 MHz for Ryzom.
- CPU and video fans that work fine for the majority of things but start to fail under Ryzom due to the load should be cleaned or replaced. I had to replace the original fan on my ATI card due to it becoming dusty and slow. The dieing fan did not affect other games.

Things are not simply 'Ryzom sucks.' If that were the case then no one would be playing. Each game is unique in how it handles graphics/memory/network, so saying that 'WoW works' or 'BF2 works' says nothing. I have seen complaints on their forums about players having issues connecting and playing.

Re: Freezing or something when trying to enter world.

Posted: Wed May 17, 2006 4:48 am
by mlink222
I have the exact same problem as the OP. I've never experienced any issues with any other games. I was able to connect one time after restarting my computer when I installed the game, ever since then it just freezes up one bar before the last on the loading screen. I ran a data check and it said the newbie land files were either missing or corrupt and would be patched in next time I started. I looked in the folder and they were all gone so I ran ryzom again and let it patch but it didn't do anything because the files were still missing and it still freezes.

I've tried reinstalling once and it still does this, so I'm not sure what's up but I assume it has to do with the newbie land files.

Re: Freezing or something when trying to enter world.

Posted: Wed May 17, 2006 1:27 pm
by Zerlin
Have you tried opening outgoing port UDP 47851 in your firewall?

Re: Freezing or something when trying to enter world.

Posted: Wed May 17, 2006 3:50 pm
by mlink222
Zerlin wrote:Have you tried opening outgoing port UDP 47851 in your firewall?
Yep, I only use the winxp firewall so I've tried adding the port as an exception and the game as well as turning the firewall off.