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Deleted Char
Posted: Sat Aug 13, 2005 6:47 pm
by dmarxs
Is there anyway to retrieve a deleted char. Like an idiot I accidentally deleted my main char. I went to click on another unsued char, it did not click over and I never noticed it as well as being distracted at the time.
I am hoping there is as I put a lot of work into it and bulk at the thought of starting from scratch.
Re: Deleted Char
Posted: Sat Aug 13, 2005 6:51 pm
by sprite
dmarxs wrote:Is there anyway to retrieve a deleted char. Like an idiot I accidentally deleted my main char. I went to click on another unsued char, it did not click over and I never noticed it as well as being distracted at the time.
I am hoping there is as I put a lot of work into it and bulk at the thought of starting from scratch.
As long as you haven't made a new character in the same slot I believe it is possible to get it retrieved, but don't quote me on it
Best bet would be to send in an
outgame ticket, or come onto
klients and seek out a GM there
If its possible, they'll definately need to know which slot it was in when you deleted it (remeber, no chance if you made a new one over the top

) and your login name too

Re: Deleted Char
Posted: Sun Aug 14, 2005 2:06 pm
by Zerlin
dmarxs wrote:Is there anyway to retrieve a deleted char. Like an idiot I accidentally deleted my main char. I went to click on another unsued char, it did not click over and I never noticed it as well as being distracted at the time.
I am hoping there is as I put a lot of work into it and bulk at the thought of starting from scratch.
Email
support-ee@ryzom.com with your login name and the name and slot number of your deleted char (top=0, bottom=4) and they will look into restoring it. If it gets restored you may find that you have lost items and XP as it would have to be taken from a backup.
Re: Deleted Char
Posted: Mon Aug 15, 2005 1:33 pm
by dmarxs
Thanks for the answers. I sent my details off using outgame ticket, and thankfully they were able to sort it out, I now have my main back.
Thanks to the people who helped me remedy my moment of dumbness.