Ok, I don't want to sound harsh, but....as usual, the end of the Executive Producer letter has a link to "discuss it" so unless I'm mistaken, you are expecting feedback, either good or bad. Usually, I try to give positive and useful feedback as much as I can, but not this time. Why? I'm shocked about the emptiness of the letter.
We already have had a nice lesson on software development in
http://ryzom.com/forum/showthread.php?t=12565 with nice Gantt diagrams, and careful and detailed explanation of the patch process. Although some players may think that the average player doesn't care/want to know about it, others may and Xavier's article was good and fair enough.. once.
So what about this letter? a letter to re-explain that the patch process in lengthy and that it takes time, and 'the more you test a patch, the less changes of having side effects has' ok. I shoud thank you again for giving us a nice course "Basics of Computer Science 101". Maybe next letters will be on ... let me guess... the use of a debugger... or the differences between analysis, conception, implementation, testing... or basic Gantt diagrams...
I, for one, thanks and appreciate the improvement on the dev->player communication, but if I may... let's also improve what kind of communication
I'll stop ranting now.
The article also refers to questions that may arise, so let's ask a few:
* The article focused on the patch process, and bug fixes. This seems also to be the criteria in the 'in development' sections, where mainly all issues are related to bug fixes, ui minor improvements and translations. What are the features that we can expect before and after chapter 3/outposts?. I asked in an old Q&A. "will we see minor fetaures before outposts" and the answer I got was 'yes

'. Does increasing the stack to 999 count as a feature?
* Do you consider cost-effective to add new content to the game for high level players, or are you focusing on having a stable framework/core game?
* If, as one of the main conclusions of the article, the release cycle of a bug fix in a patch can go up to two weeks, is it unreasonable to state that the addition of new content will follow the same speed -- if the same Q&A criteria is applied to the addition of the new content -- ?
* How do you plan to streamline and reduce this?
* With such a well thought and defined patch release cycle and awesome test team, can players expect a reasonable bug free implementation of outposts? (-- no need to answer this, kinda unfair and rethorical question --)