Ryzom

why was my credit card charged? i never wanted a copy of ryzom? i go back look at my emails and notice that i had 3 days to prevent this charge, seeing how id idnt read my emails for that time im pretty pissed. Im waiting for a response for them, but if i don't get a resolution on this soon i will put stop payment.

its listed in the agreement when you do a 2 week trial
but yeah i agree with you that the charge is substantial and they should have you go to their site to officially order the full game

amitst wrote:its listed in the agreement when you do a 2 week trial
but yeah i agree with you that the charge is substantial and they should have you go to their site to officially order the full game

Yeah i just reread the agreement and saw it was one of two options, regardless they need to confirm a payment being made on my credit card or it gets cancled. as i did not confirm it they need to respond to this very fast.

taximan wrote:why was my credit card charged? i never wanted a copy of ryzom? i go back look at my emails and notice that i had 3 days to prevent this charge, seeing how id idnt read my emails for that time im pretty pissed. Im waiting for a response for them, but if i don't get a resolution on this soon i will put stop payment.

Sorry to disagree, but its your own fault for not reading your emails.

When you sign up it plainly explains things.

kostika wrote:Sorry to disagree, but its your own fault for not reading your emails.

When you sign up it plainly explains things.

Its not my own fault for reading my emails its there own fault for not confirming my transaction. Im not going to pay for this, ther eis no way im letting them scam me. Sorry but "unsubscribe or else" doesnt work.

The one thing i will attest to is that i should have read the original agreement more clearly.

But when you say "free trial" you assume its going to be a "free trial"

taximan wrote: But when you say "free trial" you assume its going to be a "free trial"

It is a free trial, if you cancel before the end of the trial period you wont get charged (like it tells you when you sign up, plus you also got email reminder). By not cancelling, you are implicitly approving payment. This is normal, hardly a scam. You should read things that you sign up for (and check emails).

ozric wrote:It is a free trial, if you cancel before the end of the trial period you wont get charged (like it tells you when you sign up, plus you also got email reminder). By not cancelling, you are implicitly approving payment. This is normal, hardly a scam. You should read things that you sign up for (and check emails).

name another company that does this

This is the link http://www.ryzom.com/?page=support_email you need to go to to have someone look into your concern. Please direct an e-mail to the billing group and they will handle your request appropriately. No need for you to go on and on here. It really has no advantage for you to continue to rant here.

Noin.

taximan wrote:name another company that does this

Just one? how about er Funcom? (Anarchy Online)....

Need an other? CCP perhaps (Eve online....)


Oh eh third one perhaps NCSoft (Lineage 2, City of heroes, etc)

taximan wrote:name another company that does this

This is also common outside of the internet. If you sign up for any of those buy 1 CD get 12 free or DVD or what have you, then you will get a thing after you are done w/ that every month about another CD that you can buy for cheaper than normal or whatnot. If you dont reply you get it sent to you and charged. What nevrax does is VERY common. There is nothing wrong about how they did what they did. You may not like it because you messed up, but that's how things fall.