Ryzom

What's going on? I'm getting a wierd error thing that won't let me play ryzom.

It all started when my connection entered "probe" state. Usually there is no return from this, so I closed the game with task manager as I usually do, and rebooted the computer. (I've done this in the past many times--it always works). When I restarted ryzom, I typed in my password, connected to Windermeer, accepted the policy, and selected my character as usual. However, when the game began to load, an error popped up (not NeL) which said something about acess violation. This immediately causes the program to stop responding. I dont know what's wrong. I rebooted my computer several times and even checked my data, but nothing is fixing it. Plz help.

Also, I've discovered I can log in with one character but not the other.

!!?!

Nvm guys....I posted this mainly out of frustration and impatience.
Eventually it occurred to me that I should use my other character to contact a GM. Well I did, thanks to Mindadar.
Problem solved.

However, if anyone ever has a problem with this, they should do the following:
1. Go to the "save" folder under "Ryzom" in "program files"
2. Send all the files here to somewhere else, backing them up (just in case) and then delete the ones in the "save" directory.
3. Now reboot and open the game, and load the character that wasn't working.