Billing's back FAQ (Frequently Asked Questions)

[cielchan]

Yes, 14 days free trial for all accounts and if no action taken the status returns to unsubbed. They don't have any past billing data so don't worry.

[kiakaha]

I tried this game ages ago, didnt appeal to me. Now i got this confusing mail about account opened and all become paying account.

So just to make this clear for myself (and maybe others)

What we got now is a 14 day free trial, that ends 17may, after that it get closed, unless you add a payment. not getting any suprise bill in mail if i leave the account as it is?

very confusing mail, maybe me thats just a bit slow

Yes, very confusing on that point. I'm guessing it's a translation issue. But don't worry, your account will go to "unsubbed" status after the 14 days and you will not (and can not) be billed. But while you have a free period, why not download and see if maybe you like the game now?

[Trinity]

I've only just become aware of this as I got no email alerting me to the change. All I can say is...

Yay!

Thank you for setting this up again

[kiakaha]

I got the email for my one account (starting with "a") waaay earlier than the email for my account starting with "k", so maybe they just haven't gotten around to the "t" yet

[jam2005]

From the email:

CAUTION: In two weeks all accounts will become paying accounts...

The email seemed a bit too full of hot air in general, but that has got to be the most poorly chosen set of words in the whole thing as "Winch Gate" is making it confusingly sound like everyone pays in two weeks whether the like it or not. Not sure if that was the fault of your English translator(s), or if it's just that your PR department lacks experience or simply doesn't exist, but I've gotta say that email left me shaking my head sadly.

[memiki]

I am sure it was an error in translation. It is not like they were out to confuse anyone.

I read it and just thought ok, so if you want it you will pay for it. But then I don't read very good.

But you really didn't think that everyone was going to have to pay did you?

[anthemz]

I figured nothing would be done with account, but then again you can never know. So i just wanted to be 100% sure. Thanks for answers.

As for trying the game again it would be nice, but i really dont have time to play mmo anymore

[fiach]

I got the email for my one account (starting with "a") waaay earlier than the email for my account starting with "k", so maybe they just haven't gotten around to the "t" yet

I got three emails for one account..... overkill much?

[kiakaha]

Are you sure Valda? No old trial account lying around, forgotten? But then, maybe they *really* want *you* to sub

[dakhound]

wish i missed this game enough to sub