Ok... Lets ask Jolt to hire more CSRs that personally fly out to your house instead of dealing with the fire that occured at the office...kirzen wrote:...Which itself is a second point of discussion.
Communicate with us.
And do it now...
While I'm not a fan of how Kirzen has been acting in this thread a concern for better communication is fair. Too many of us have probably suffered through some MMOs where you might only hear of complete and drastic changes to the game two weeks in advance when it is go's onto the test server.ayenoth wrote:Ok... Lets ask Jolt to hire more CSRs that personally fly out to your house instead of dealing with the fire that occured at the office...
Better yet... let the staff at GF learn mental telepathy to send messages that are translated into english right when someone sneezes and hits the wrong button.
Get a life... Stop whining (trying to call your flame a debate) and celebrate the New Year.
Actuely I'm critizing him for how he's talking to other players not Gameforgetr808 wrote:Man, stop bickering on the fact he is critizing GF, bottomline is there was no communication. Even now no response from GF or w/e, at least, seen this post by now, only rumours over some fire what also has NOT been officially acknowledged. Go look at the newssection on the mainpage........
hehebluefve wrote:I may like to point out, for a portion of the time, its kinda hard to inform a player base of downtime when your methods are offline
And during the fire, someone would probably hit the breaker switch
As far as I know, this fire is just a rumor. The bottom line is, yesterday all servers were down around 20 hours. The website and Klients went down the drain too. And we didnt have any official statements about all of this.bluefve wrote:I may like to point out, for a portion of the time, its kinda hard to inform a player base of downtime when your methods are offline
And during the fire, someone would probably hit the breaker switch
Well the forum was back up a few hours before the serversbluefve wrote:I may like to point out, for a portion of the time, its kinda hard to inform a player base of downtime when your methods are offline
And during the fire, someone would probably hit the breaker switch
Ohh I know it does, I've watched IT techs trying to get servers back up, it isn't prettybluefve wrote:I admit, it was bad on their side not to inform anyone on anything.
But Ashling, it takes time to load up a game server. Especially a server farm lol I have no real facts here, but a usual shard reset takes an hour average. Thats just one shard. But there's 4 shards, login servers, save servers, etc etc etc. It just be a nightmare to start up a farm. You can't just hit a master power and let everything load at once. System's must have some systems up before hand.
