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Re: Spreading the Love!

Posted: Wed Oct 20, 2004 12:13 pm
by gralen
cerest wrote:In order to thank our current players for their loyalty and patience during our issues with distribution, Nevrax has decided to give our current players one free week effective immediately.

The billing system has already been adjusted to show this. Thanks guys!
If this is the case, then why did I just receive my SoR invoice telling me I'll be billed in three days (Oct 23) which is the same day my original free month would expire?

Re: Spreading the Love!

Posted: Wed Oct 20, 2004 1:53 pm
by fadin
Hello,

Due to the free week coming up later in the month, you will find some people have been charged. This was unavoidable in some cases. However, their free week should show up in the following (this) month.

The free week cut off was Friday (Oct. 15). If you started your account after Oct. 15 your account will not register a free week after your included month.

Regards,

Re: Spreading the Love!

Posted: Thu Oct 21, 2004 3:04 pm
by yoram
My free ticket for the extra week was placed in my account yesterday.
Thanks for taking the trouble Cerest.

Re: Spreading the Love!

Posted: Thu Oct 21, 2004 4:09 pm
by seedyman
Thanks, boy is SOMEONE getting alot of free beer if there's ever an event for us ryzombies to get together at.

Re: Spreading the Love!

Posted: Fri Oct 22, 2004 1:50 pm
by kachina
Thanks bunches!

And thanks also the the tech team who patiently helped me solve disconnect and freezing problems. All's well now!