Ryzom

mithur wrote:Phelan also say in the IRC that they still have the Nevrax Dev team, people with experience in the game and how it works

forgive me if I don't jump for joy at the idea of a dev team thats accomplished very, very little in 2 years. Keep some of them on for general knowledge? sure. Keep 21 out of 24 of them and rely only on them for development? sorry, I see that as a negative. The old team moved at a snails pace. Now they have even fewer people in the team and we all expect them to start churning out content? not gonna happen.

yes, eventually, they will be able to get a good CSR team up and running. But how long will it take? Do they have people lined up for tomorrow? I mean, Jolt is gone by 5am UK time. So who's gonna be on at 5:01? I somehow doubt they've selected, contacted, trained and organized a schedule as to who will be CSRing.

totnkopf wrote: I mean, Jolt is gone by 5am UK time. So who's gonna be on at 5:01? I somehow doubt they've selected, contacted, trained and organized a schedule as to who will be CSRing.

Actually they're gone. The CSRs already made their final farewells in Yrk at 11pm GMT. At 11:01 there were no CSRs IG or in Klients.

Been a sad moment...

http://img144.imageshack.us/img144/1167/csrgb4.jpg

you never learned the risk of to "assume" if i assume something about you it makes an
"ASS" of "U" and "ME"



DD

dollly wrote:you never learned the risk of to "assume" if i assume something about you it makes an
"ASS" of "U" and "ME"

xD My parents say that all the time. Been coming to mind a lot recently :')

cielchan wrote:Been a sad moment...

http://img144.imageshack.us/img144/1167/csrgb4.jpg

Sad indeed, Atleast I made it in the pic Gonna miss those peeps...

What's up with the CSR's leaving, anyways? I mean, was there something special about their characters that it wouldn't be fair for a non-staff person to have them, or...? I'd hate to think that all these people that y'all are gnashing your teeth and rending your clothes about are just choosing not to play anymore.

well i havent posted on this forum for 2 yrs or more lol but this deservs a say i was there at the end when the csr pulled ot at yrk main gate they were so sad to leave but they had their reasons you may think the csr pulling out is bad yes it may well be but i was here in beta i recognise sum of the gm names from then .. do you think theyd leave just like that with no reason ... there must of been a damn good one

i was talking to a csr i wont name iasked them why leave they said " we all work for jolt have done now foar a long time we are a big team and although this hurts like hell im physically crying here , im still tied by a nda ( none disclouse agreement) but time is 10:59 gmt and i have too leave now take care and try not to bug gameforge too much and be patient with them its new bound to be hiccups take care love" *name ommited at csr request*

Rivendell High Officer The New Empire

life is good on atys

ucci28 wrote:What's up with the CSR's leaving, anyways? I mean, was there something special about their characters that it wouldn't be fair for a non-staff person to have them, or...? I'd hate to think that all these people that y'all are gnashing your teeth and rending your clothes about are just choosing not to play anymore.

I think that there is a bit of a misunderstanding here.

The CSRs are the Customer Service Representatives. The people who are there to help with possible bugs, move you when you are stuck in the scenary and generally help out. Most of them are volunteers, and all were employed by Jolt to run the support side of the game. As of 11pm last night, they were no longer allowed to serve Ryzom in that capacity and so we currently have no live support in game (or in Klients).

Gameforge seem to have mishandled this part of the severing of their contract with Jolt VERY badly.

andypur1 wrote:As of 11pm last night, they were no longer allowed to serve Ryzom in that capacity and so we currently have no live support in game (or in Klients).

we're doomed