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Re: Stepping Up

Posted: Thu Sep 30, 2004 5:44 pm
by erandor
All sorted by emailing Support. I had to cancel the payment to get the payment options up again - I'd been reluctant to try that for fear of losing my 30 days free trial!

Re: Stepping Up

Posted: Thu Sep 30, 2004 11:11 pm
by erandor
Hmcaudle, you might want to try the same as me and cancel your payment from the "Edit Account" option. It worked for me. I then got the option to choose my method of payment and go through that part of the registration process successfully.

Re: Stepping Up

Posted: Fri Oct 08, 2004 1:15 pm
by jurism
have a look:

ERROR 53? Look Here Please!!
If you are having difficulty accessing the game and you are seeing an Error #53...

Please contact billing support asap, so they can get this resolved for you.

Email addresses for billing support follow. (na=North American, ee= European English, fr=French, de=German)

mailto:?subject=&body=
mailto:?subject=&body=
mailto:?subject=&body=
mailto:?subject=&body=

We are sorry you are experiencing trouble with this.

Please mail the billing guys. They are the people who can help you.

thanks,
__________________
Satchi/Bridgette
Community Manager - Nevrax