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Re: Spreading the Love!

Posted: Sat Oct 16, 2004 2:38 pm
by cerest
jhaan wrote:Does this mean I owe you another beer, Cerest?

Thanks! :D
I'll add it to your tab ;)

Re: Spreading the Love!

Posted: Sun Oct 17, 2004 4:28 pm
by chuangpo
cerest wrote:I'll add it to your tab ;)

When and where do you want my first born child delivered? :D

Thanks Nevrax!

Re: Spreading the Love!

Posted: Sun Oct 17, 2004 6:09 pm
by kazuki
cerest wrote:In order to thank our current players for their loyalty and patience during our issues with distribution, Nevrax has decided to give our current players one free week effective immediately.

The billing system has already been adjusted to show this. Thanks guys!

I will open by saying I am less than a year into any type of online community gaming. My history lies in the 3D chat universe type thing which is nothing the same at all. I cannot compare my experiences with SoR and its staff with anything. What I do know is customer service. I have just over 30 years experience in that.

I search and find a web sight. I read the forums, the dev chats. I dl a beta. I have been nothing but thrilled and honestly have felt honored at the inclusion I feel through this whole wonderful adventure. My beta time (3 weeks, not a FBT) was so positive that I didn't have to breathe before I subscribed for a year. I was happy with that.

Then I find I get the ATS. My first and only in game issue was responded to swiftly, politely and knowledgably (it was my comp, btw). Already we have become a community that I am thrilled with.Now free time for doing what I have grown to love doing.

My only question is have you thought of offering a lifetime subscription? I will be with you all the way.

I thank you all, everyday. :)

Re: Spreading the Love!

Posted: Sun Oct 17, 2004 9:39 pm
by balmore
Thank you! :)

Re: Spreading the Love!

Posted: Mon Oct 18, 2004 9:51 am
by voerace
*Cheer* But will it work for me who just got in the game last night?(sunday)

Re: Spreading the Love!

Posted: Mon Oct 18, 2004 4:26 pm
by yoram
Throwing a stone into the pond!!

I started my account on September 25, which means my payment was due from October 25 right?

So should that not have changed by now ?

Last time I looked it still was October 25.

Re: Spreading the Love!

Posted: Mon Oct 18, 2004 4:35 pm
by cerest
voerace wrote:*Cheer* But will it work for me who just got in the game last night?(sunday)
The cut off date was for players who had accounts on or before October 15th. :( Sorry, just shy of the cut-off date.

Re: Spreading the Love!

Posted: Mon Oct 18, 2004 4:40 pm
by cerest
yoram wrote:Throwing a stone into the pond!!

I started my account on September 25, which means my payment was due from October 25 right?

So should that not have changed by now ?

Last time I looked it still was October 25.
Let me see if I can get an answer for you. I believe that the "coupon" for the free week may not have just hit your account yet, but let's see if there's another reason.

Re: Spreading the Love!

Posted: Mon Oct 18, 2004 4:47 pm
by p46985
Thank you very much Nevrax! But as a lot of people have mentioned by now you shouldn't have really done that as a compensation, u are doing great job and Ryzom is an awesome game :-) All the other MMOG i was playing had content based on 'player time occupying factor' like camping, killing the same mobs over and over again, while Ryzom is mostly about fun (at least it is for me) I love this game!

Re: Spreading the Love!

Posted: Mon Oct 18, 2004 7:56 pm
by Starla
Thanks very much for the bonus week.