To criticize Customer Service

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andreaw
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Re: To criticize Customer Service

Post by andreaw »

OK Thexdane...admit it. You just loved that hug. You loved being forcebly moved into my spare bedroom and tickled to sleep. Now shush. My kids are waiting in the garden for you to play football with them :p
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kibsword
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Re: To criticize Customer Service

Post by kibsword »

andreaw wrote:OK Thexdane...admit it. You just loved that hug. You loved being forcebly moved into my spare bedroom and tickled to sleep. Now shush. My kids are waiting in the garden for you to play football with them :p
rofl!!

You make me laugh Andreaw :P
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phaedrea
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Re: To criticize Customer Service

Post by phaedrea »

Thex darling, why won't you post your systems specs, because Zerlin is obviously watching this thread and may well be able to help you.
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alibasil
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Re: To criticize Customer Service

Post by alibasil »

Well if he posts his system specs here, we could all realise that he has an underpowered pc for SoR.

This could open up opportunity for people to flame back at him. So why not give him an email address to send them to so he is flame free?

(Sorry to semi-correct you phae, esp. as you are my fave Hugmeister!)
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basicart
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Re: To criticize Customer Service

Post by basicart »

alibasil wrote:Well if he posts his system specs here, we could all realise that he has an underpowered pc for SoR.

This could open up opportunity for people to flame back at him. So why not give him an email address to send them to so he is flame free?

(Sorry to semi-correct you phae, esp. as you are my fave Hugmeister!)
seems to me ya allready starting to try and pick on him
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phaedrea
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Re: To criticize Customer Service

Post by phaedrea »

Thexdane please do resubmit your concerns to either technical-ee@ryzom.com or support-ee@ryzom.com - I will alert them to your problem :)
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thexdane
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Re: To criticize Customer Service

Post by thexdane »

phaedrea wrote:Thexdane please do resubmit your concerns to either technical-ee@ryzom.com or support-ee@ryzom.com - I will alert them to your problem :)

thing it's not just my problem, ppl in this thread have admitted to having this issue. so i don't see how me posting my system specs would help any

although it proves i end up being right and you're copping out and blaming me and my system when it's a reproducable bug that everyone is affected by
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phaedrea
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Re: To criticize Customer Service

Post by phaedrea »

All I'm asking is for you to submit your concerns to the relevant department. If anyone can help you they can. Good luck :)
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rrwfreak
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Re: To criticize Customer Service

Post by rrwfreak »

thexdane wrote:thing it's not just my problem, ppl in this thread have admitted to having this issue. so i don't see how me posting my system specs would help any

although it proves i end up being right and you're copping out and blaming me and my system when it's a reproducable bug that everyone is affected by

Not everyone experiences this bug. I haven't....and surprise I have an ati card...., and I know of others that have not. I'm not saying that it doesn't exist and that there are not others that also experience this bug. I also feel for anyone who has trouble with a game once they buy it. I've been there and know how it feels. The only thing is, it seems like you are not interested in seeking a solution any more thexdane, but that you are just out to criticize Nevrax and anyone who works for them.

Speaking of which, I thought you had already come to a solution on your problem back in this thread in the tech support section: http://www.ryzom.com/forum/showthread.php?t=14181

The guy starts a thread thanking the support team, and it appears thexdane, that you can't wait to jump in, hijack the thread and rip the Nevrax staff a new one. If you are having other issues, why do you not wish to post your system specs? People are offering to try and help you out, but you just want to argue with them it looks like to me.

Thank you Nevrax support. You are heads above SoE and Blizzard and that is from personal experience.

*Bows to Nevrax support team*
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basicart
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Re: To criticize Customer Service

Post by basicart »

As far as i can see he was just saying its a bug in the game its self and not on his system as the suport team firest said. ie, get it fixed :D
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