Yea, I see how you "get" it, lol.stygeon wrote:No we got your post ... we just log it like most of the others who will quit because it's not done their way.
Seriously...
Re: Seriously...
Re: Seriously...
What wuld that help? maby it makes the players feal good for a while but seriusly..how wuld a thing like this help at all. if we dont pay this month they wont get payd and why shuld they then fix other bugs? Who wuld work for no salary?osfloyd wrote: I figured that by giving the people who are suffering through this an *extra* free month, you increase customer loyalty and a lot of the "whiners" will feel that Nevrax cares about them, and will be a lot more understanding with the problems the game is having right now.
Again, this is just opinion. No need to tell me to quit the game if I don't like it.
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Wow no one gets it. I guess these are the people voting for John Kerry the robots who feel no one should have an opinion. Alll I got out of Osfloyd's post was this is more like a beta than a first free month of a game. Do i expect a free month from the cable company if for 2 weeks i had problems, yes i would. Am I hard up for $13 bucks no but why pay for something I'm not enjoying. I really like the game but all we're saying is if the lag and bugs dont get fixed in our free month then as a suggestion of good faith give another one. That would show they care and they don't want to lose your business. Well anyway can't wait to hear the flagging I'll get for this post.osfloyd wrote:Yea, I see how you "get" it, lol.
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*HUGS OZZIE* I've got nothing but love at the moment =D
I thought I'd post here just to let everyone know that in these kinds of things there will definitely be bugs as new features are added. Just expect that as long as there are patches to add new features, there will be patches to correct the few bugs that were undetected during testing :)
I thought I'd post here just to let everyone know that in these kinds of things there will definitely be bugs as new features are added. Just expect that as long as there are patches to add new features, there will be patches to correct the few bugs that were undetected during testing :)
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*shakes his head* I'm astounded at how many people here appear to have zero previous MMORPG experience, or weren't paying attention (read: in a coma) during their previous experience. ($50 says someone posts within the hour saying they've played everything from EQ to CoH. Another $50 says they were napping the whole time) MMORPGs are often buggy on release and have major issues for the first several months, it's not uncommon. If you want to play a polished version, come back in six months.
There's a huge difference between developing for single player and online play, even sports gaming giant EA feels the pressure with their online games. (see the audible bug trivializing online play) Madden in it's last two incarnations have had catastrophic bugs in online play on release, think about that for a second. EA with all it's millions release their flagship franchise title with online play bugs.
EverQuest is another great example, EVERY time there is a major patch there are catastrophic play and display bugs. Within the last six months they had a full week and a half where players were falling thru the world, it was so bad they actually created a command to teleport a player out of the world. They also re-did the collision system that determines what objects a player can run thru. That change remained bugged for a couple weeks, teleporting anyone who got close to a wall five feet away, making things like banking, any sort of combat, or anything involving merchants extremely difficult.
Those are just two examples from one recent patch, I could go on for hours. It's to the point where there are several threads on various EQ message boards detailing "famous patch day bugs" in an almost nostalgic kind of way. In theory a released game should never encounter such difficulties, the reality is very different. If companies with massive financial backing like EA and Sony find it impossible to catch and resolve all bugs before they impact the players, it's astounding that Nevrax manages to keep the bugs as managed as they have been.
I understand everyone's frustration, heck, i'm frustrated too when I lose a couple hours of XPing or hit a huge lag spike while kiting. However, it's unreasonable to look at the performance of Ryzom and Nevrax in a vacuum. Compare it to similar games on the market, compare it to other online games of all types, you'll find this is very typical growing pains. Compared to many, they're relatively painless ones. It'll only get better i'm sure.
There's a huge difference between developing for single player and online play, even sports gaming giant EA feels the pressure with their online games. (see the audible bug trivializing online play) Madden in it's last two incarnations have had catastrophic bugs in online play on release, think about that for a second. EA with all it's millions release their flagship franchise title with online play bugs.
EverQuest is another great example, EVERY time there is a major patch there are catastrophic play and display bugs. Within the last six months they had a full week and a half where players were falling thru the world, it was so bad they actually created a command to teleport a player out of the world. They also re-did the collision system that determines what objects a player can run thru. That change remained bugged for a couple weeks, teleporting anyone who got close to a wall five feet away, making things like banking, any sort of combat, or anything involving merchants extremely difficult.
Those are just two examples from one recent patch, I could go on for hours. It's to the point where there are several threads on various EQ message boards detailing "famous patch day bugs" in an almost nostalgic kind of way. In theory a released game should never encounter such difficulties, the reality is very different. If companies with massive financial backing like EA and Sony find it impossible to catch and resolve all bugs before they impact the players, it's astounding that Nevrax manages to keep the bugs as managed as they have been.
I understand everyone's frustration, heck, i'm frustrated too when I lose a couple hours of XPing or hit a huge lag spike while kiting. However, it's unreasonable to look at the performance of Ryzom and Nevrax in a vacuum. Compare it to similar games on the market, compare it to other online games of all types, you'll find this is very typical growing pains. Compared to many, they're relatively painless ones. It'll only get better i'm sure.
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Umm... technically everyone on right now IS getting a free month... kind of...osfloyd wrote:Everyone on right now should get a free month. This is like Beta testing. The lag is a serious game limiting problem.
Unfortunetly, if not, I fear in a month or so when WoW and EQ2 come out, a lot of people will leave.
Just my opinion.
Just my 2 cents
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I don't think anyone should be recommending that other players quit the game. I think Nevrax needs every single subscription at this point, based on what I see. Encouraging people to quit just because you have some emotional stake in everyone liking the game is just taking much-needed cash out of Nevrax's pockets.
Lag sucks, and I don't blame anyone for complaining about it. In fact, I dare say that if no one complained about it they probably wouldn't be dealing with it. Feedback is an important part of the development process. It helps them prioritize problems and allocate resources to fix them. Why on earth would you want people not to mention technical problems they have with the game?
It seems like the people complaining about the complainers take it personally when people have issues with the game. I say the best way to stop the complaints is to fix the problems. I don't feel sorry for the devs, who are not doing charity work here: they are doing a job they are paid to do. When the problems are fixed, their stress levels will go down, and they will have earned it to boot.
Lag sucks, and I don't blame anyone for complaining about it. In fact, I dare say that if no one complained about it they probably wouldn't be dealing with it. Feedback is an important part of the development process. It helps them prioritize problems and allocate resources to fix them. Why on earth would you want people not to mention technical problems they have with the game?
It seems like the people complaining about the complainers take it personally when people have issues with the game. I say the best way to stop the complaints is to fix the problems. I don't feel sorry for the devs, who are not doing charity work here: they are doing a job they are paid to do. When the problems are fixed, their stress levels will go down, and they will have earned it to boot.
Re: Seriously...
bgrifter wrote:I understand everyone's frustration, heck, i'm frustrated too when I lose a couple hours of XPing or hit a huge lag spike while kiting. However, it's unreasonable to look at the performance of Ryzom and Nevrax in a vacuum. Compare it to similar games on the market, compare it to other online games of all types, you'll find this is very typical growing pains. Compared to many, they're relatively painless ones. It'll only get better i'm sure.
Wow, your entire post has to be THE most thought-out, well put together post in this entire thread. You actually have a clue. ^_^
EDIT: oh, and so you can have your $50, I've not only played everything from EQ to COH, I've TESTED everything from EQ to COH - including many now defunct games (Motor City Online, EnB to name two).
but to get my $50 back, I most certainly wasn't napping, as I actually agree with you ^_~
- N
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Big difference between whining/threats of the kind that prompt companies to develop do-not-say-this policies, and needed criticism and notice of bugs.
I agree wholeheartedly that the latter is needed -- I do so myself when I think it's needed. I'll link here to a post of mine in the Tryker mat thread. The main reason I actually wrote posts in that thread was so the devs would read them and catch some awareness of how important the situation is. I talked to many GMs, to a CS rep, complaining about how dire the situation is, and thanked them when they said "hold on, all I can really do is tell the bosses how important it is."
Knowing why companies initiate their "don't-say-this" type policies, that kind of action from customers worries me, because I love the open communication with the devs. What happens in any company is customers will manipulate/try legal things/harass company employees based on the slightest miscommunication, and the companies learn from experience what not to say. Work a tech support job and you'll understand where everyone who's anti-whine here is coming from. I was worried when I saw their attempts to communicate backfire, and I know I'm going to hate the day they make the interaction sparce and formal to save themselves the nightmares that the few bad customers create for them.
I agree wholeheartedly that the latter is needed -- I do so myself when I think it's needed. I'll link here to a post of mine in the Tryker mat thread. The main reason I actually wrote posts in that thread was so the devs would read them and catch some awareness of how important the situation is. I talked to many GMs, to a CS rep, complaining about how dire the situation is, and thanked them when they said "hold on, all I can really do is tell the bosses how important it is."
Knowing why companies initiate their "don't-say-this" type policies, that kind of action from customers worries me, because I love the open communication with the devs. What happens in any company is customers will manipulate/try legal things/harass company employees based on the slightest miscommunication, and the companies learn from experience what not to say. Work a tech support job and you'll understand where everyone who's anti-whine here is coming from. I was worried when I saw their attempts to communicate backfire, and I know I'm going to hate the day they make the interaction sparce and formal to save themselves the nightmares that the few bad customers create for them.
Re: Seriously...
First of all keep your political coments out of here. Your thoughts about John Kerry or the people who vote for him have nothing to do with the discussion. In fact the only thing it demonstrates is your total lack of respect for this discussion.ozzie30 wrote:Wow no one gets it. I guess these are the people voting for John Kerry the robots who feel no one should have an opinion. Alll I got out of Osfloyd's post was this is more like a beta than a first free month of a game. Do i expect a free month from the cable company if for 2 weeks i had problems, yes i would. Am I hard up for $13 bucks no but why pay for something I'm not enjoying. I really like the game but all we're saying is if the lag and bugs dont get fixed in our free month then as a suggestion of good faith give another one. That would show they care and they don't want to lose your business. Well anyway can't wait to hear the flagging I'll get for this post.
You don't think working on the bugs and lag shows they care? There was one part of your responce that stuck out...
"...why pay for something I'm not enjoying. I really like the game..."
That line brings out a very important point. If you aren't enjoying the game then you shouldn't pay for it. If you like the game and enjoy playing it, then you shouldn't have a problem paying for it.