Ryzom Code of Conduct Enforcement

[kostika]

funny without flaming i'd say his post is more of a cop out. basically saying "we're going to do absolutely nothing but still say we did something"

saying they are doing something to penalize a player is NOT a violation of privacy or anything, as no personal information is being released.

Ya know what, I don't think its any of our business what discipline is carried out. What happens between the player and the company is between them. If I report that someone is being abusive in region chat, I don't need to know what has been done to the player. I know a CSR is handling it, that's all I have the right or need to know. The rest is none of my, or anyone else's, business.

[bobturke]

Ya know what, I don't think its any of our business what discipline is carried out. What happens between the player and the company is between them. If I report that someone is being abusive in region chat, I don't need to know what has been done to the player. I know a CSR is handling it, that's all I have the right or need to know. The rest is none of my, or anyone else's, business.

I agree with kostika.

I didnt vote because i've seen stuff reported and resulting in warnings (I know a couple of players who left the game after such warnings). And i'm sure there has been an incidence at some stage of a person being reported and nothing being down, enforcement is never going to be perfect.

But wake up! What are you after a public humiliation type exercise or something?!? Get over it and get on with the game or just leave if you aren't happy. Sure post the occassional thread so people are aware of this stuff but endless threads about it just make the posters look like whining kids...

[hmmmm, cranky post, most be monday]

[vguerin]

Though a couple of my guildmates have chimed in here, they know I have a different stance on certain things... and the best thing about Melinoe is we can have a personal opinion without it being someone misrepresenting us.

I stood thru many incidents with the "guild" in question, many of them were members of CP, my former favorite RP enemy (before I gave it up over previous fiasco's) whom I hold in high regard in the community. The new guild I respect some individuals who have remained above it but I have also stopped any type of relationship with others. It is not branding or racist it is just pointing out repeated efforts to make gameplay less fun for others and not falling within the rules... whether borderline or outright.

It's all about our experience with SoR, we all see it potential or we'd not have been here this long. If the SAME folks, regardless of their guild (though you have the guild label and the GUILD SHOULD BE RESPONSIBLE), continue to make others playing experience less than fun... because they are breaking or nearly breaking the rules... it has to stop. True we dont care what the CSR team actually did to prevent future incidents with these INDIVIDUALS... but we care that it stops... when it does not stop and the incididents continue to make players gameplay less than fun, THEN WE SHOULD AS A COMMUNITY SPEAK OUT. Today it's someone else, tomorrow it may be you...

I am typically not involved in this stuff (anything in a PvP zone is fairplay IMHO, but can border on griefing if repeated) as folks tend to leave me be... Repeatedly I see these things from my guild and my allies that are showing a pattern. I don't care to lose any others from this great community and expect the CSR team to listen to the voices... they are not crying wolf... they are asking when it is gonna stop...

Take away the fanboys and those defending the indefensible... and you'll see there is a reason to closely watch certain folks (individuals) who are making folks SoR experience less than it should be...

[grandma]

Here is a set of images that I took during one particular incident. Whatever happened regarding the player and my harrassment ticket, I agree with Lawrence, is between the company and the player.

I've never posted this incident before publicly on the forums and I'm not posting as an attack on the player, more to show that these things can be handled in a more subtle manner than flamewars on the forums or running to your buddies and starting rumors.

What I did, in this case, was screenshot the entire incident (agro tribe dragging, the second occurance it happened within 10 minutes) as well as the conversation that took place afterwards; and it has been viewable to all on the front page of our image gallery since it happened.

(Scroll down and check out the images at the bottom of our gallery.)
http://ryzom.vx3lan.com/ryzom/images/gallery/index.php

[thexdane]

well the thing is how does the person, that submitted the ticket, know that the person in question has been punished?

cause i certainly cause say "oh yeah i punished them" and yet did nothing. i've seen something very similar happen too many times to believe anything is being done without proof

and the other effect it will have is show that the policy is enforced and give a message to the other players not to do this

[rrwfreak]

I'll just say this, and I happen to agree with GFunk and the others that say this. If you submit a ticket on someone you think is cheating or harrassing or in other words breaking the rules, after you submit it, it is between Nevrax and that player. I have yet to submit a ticket, but I've see someone else do so and it be enforced.

Here's the thing. People are accusing the GM's and Nevrax of not doing anything and this just isn't true because I've seen the rules enforced and I've always gotten a response or seen someone get a response on a ticket to the GMs. The other day, I swear someone was using a bot to harvest, but I wasn't sure. I sent a tell to a GM, and he replied within 5 minutes or less. He actually came and whatched the player with me, and we talked for a good 30 minutes. It ended up just being a bug and not a cheat or even an exploit.

Whilest you or I might not always agree with the punishment Nevrax or the GMs dish out to a player who has broken the rules, it is not our responsiblity to give out punishment. It is our responsiblity only to report. Even in real life when we see someone commit a crime, report the crime and get the person arrested, we are not the ones to delve out the punishment. That is up to the judicial system of one's said government and country. I don't even agree with the punishments given to some criminals in RL. Sometimes I think it is way to leniant and other times too harsh.

I've gone through this before in playing DarkSpace and EQ 1, and I even go through it now with hackers and cheaters when I play on America's Army. There will always be cheaters in games, and the gaming companies are always trying to do their best to prevent cheating and punish those caught. It is a back and forth battle that has been going on since man played his first game.

[thexdane]

Whilest you or I might not always agree with the punishment Nevrax or the GMs dish out to a player who has broken the rules, it is not our responsiblity to give out punishment. It is our responsiblity only to report. Even in real life when we see someone commit a crime, report the crime and get the person arrested, we are not the ones to delve out the punishment. That is up to the judicial system of one's said government and country. I don't even agree with the punishments given to some criminals in RL. Sometimes I think it is way to leniant and other times too harsh.

no it's not our job to enforce it but at least we're told or know the outcome of the situation, here we're told "oh we can't tell you anything that's done"

[kibsword]

I personally am not interested in public knowledge of who has been punished. This would be a bad tactic in my view for the community feel. It is between the support staff and the players in question, noone else.

You are all customers, do you in any other walk of life as a customer hear from a company about what its doing for a certain other individual after they have done something wrong?

Bad company policy to do that imo, should be between Nevrax and the player being warned/told off/banned etc

[mrshad]

I personally am not interested in public knowledge of who has been punished. This would be a bad tactic in my view for the community feel. It is between the support staff and the players in question, noone else.

You are all customers, do you in any other walk of life as a customer hear from a company about what its doing for a certain other individual after they have done something wrong?

Bad company policy to do that imo, should be between Nevrax and the player being warned/told off/banned etc

It really isn't the same at all.

IRL companies can not actually punish customers, except by ceasing to do buisness with them. In such a deal, there are only two parties involved, the customer and the buisness. Same deal here, the only real punishment that can be handed out is Nevarax refusing to allow the offending player to continue to use its service.

However, there is an online element that must be factored. There is a comunity to protect. In any community of sufficient size, you will have those that live by the rules and those that do not. When you break a community's rules, you are called a criminal and the community will try to stop your actions and punish you for them. This serves three purposes, one is to end the criminal activity, the second to make amends to those wronged by the criminal (if at all possible) and the third is to create deterent to all the little would-be criminals that the crime is certainly not worth the punishment.

If we never hear of any disciplinary action being carried out on serial offenders, then we must assume that there is no problem with breaking the rules. I have first hand experience of this happening, and heard from the offending party that nothing more that a stern talking to was administered. Do you think he stopped his irratating behavior bassed on that gutless and innefective response?

So, maybe, instead of complaining about polls or pretending that everything is all right, we should look at all the threads that address this problem and agree that there really is a problem. If a person gets banned, we should know that it happened, perhaps not to whom precisely, but we should know the details of the offense and the actions taken in to stop it.

[totnkopf]

We know that the GMs respond to the tickets of people and one can then naturally assume that something is done about it. The fact that we've been told that they can't tell us the punishments does not mean that they do not exist. Also, we have no right to know what was done. Unless we were the one breaking the rules, what gives us a right to know what happened? I honestly think its just people wanting to go "haha... look what happened to you!" it doesn't make the situation any different.
We can make claims of community or a display of power to other gamers, but really that is their choice, not ours. Futhermore, if they were to tell us each and every incident and the punishment dealt, people would start threads like this on how punishment to so-and-so was too harsh or how that-guy got away too light or how the GMs are being too controlling of all our actions.