Nevrax need to Push Ryzom more.....

[micrix]

>
But then, WoW is a cookie-cutter generic fantasy world with the same tired old fantasy cliches and a lead-by-the-nose quest system that helps channel players into acting more predictably. We pay a price for our freedom.

freedom ! yes this was the word i missed in this thread.

But this assumes that a player wants to have freedom.

Well, one must differentiate when it comes to the question: what do players want ? Me personally still find it impressive to read that there are players in Ultima playing a char for 5 years (in a 2D world !!) now.

There are bugs in WoW. Sticking to the ground when picking up mats for example. But we should stop comparing SoR to WoW. The only they have in common is that both are MMOs. Thats all. Its only cause Blizz is an empire. Nobody compared ever EVE to SoR

Atm. i can see only one game that might compare. Its DnL. And those devs now have the problems some ppls mentioned early. (mighty featurelist which probably never will reach release) But nobody but the betaplayers could say something about this, although i think this is forbidden by conduct.

Anyways.. the only game that could beat SoR would be doom3 in a MMO environment with crafting and foraging trees. Couldnt wait to dig with oxigene tank going low

[vutescu]

Even I kinda promised myself to not do this anymore, I just can't help

All of you agreed that the game needs to be developed futher: outposts, bugs corrected and a lot of other things. Those will offer a better enviroment and nice attractions for the players. Is great, but not enough.

I was here in beta like many of you, and I liked the game, that's why I come back to play. I tought that my "acid critics" would help in faster solving of problems - and I still think that.

There is a fine difference between "an evolved chat room", "a social game" and a MMORPG. My weak knowledge of english language makes me unable to show this diference properly.

Basically the ultimate goal in the game seems to be 250 in all levels and a complete enciclopedia. There is nothing after this.
You can of course to say "the game is more than the grind for levels. You can explore the great planet" and such. Sure, but the background landscape exist in all the games. "You can group with other homins and..." Like everywhere else.
Think a bit. Social aspect is what keeps the game together. That's why all the skills were designed for teamwork. But if you keep the social away... what remains? What makes "our" game special? "Our great comunity" you will say. Hey, keep the social aspects away!

What can you do in the game if you don't feel like leveling?
And if the game needs to be developed further, isn't incomplete? Maybe in 5 yrs from now Ryzom will be the great world that was meant to be. Til then we'll whine senseless in forums.

[mboeing]

What can you do in the game if you don't feel like leveling?

- Chat
- Hunt Boss Mobs
- Craft for fun (trying to find the perfect combination or something)
- Try to count all active players (that should keep you busy a while)
- Write loads of suggestion tickets
- Try to find out all possible routes from point A to point B without having to kill a mob.
- Join a group of noobs and show them around (finding the noobs will take longest i guess)

There is loads to do, lets start tomorrow.

[vutescu]

- Chat

Told you to live the community/social alone.

- Hunt Boss Mobs

hunt boss mob can be done in team only

- Craft for fun (trying to find the perfect combination or something)

my guild already have recipes of combos

- Try to count all active players (that should keep you busy a while)

(no use of this)

- Write loads of suggestion tickets

is what I do, lol

- Try to find out all possible routes from point A to point B without having to kill a mob.

we already have those routes

- Join a group of noobs and show them around (finding the noobs will take longest i guess)

that's about social/comunity

[ilthor]

> This is how you end up on cold-call blacklists and why tech support will put you on hold for hours if you're a particularly annoying customer without a clue.

That only shows a bad company... no matter how annoying (unless its something really big) a client is, he IS paying, so the company have the duty to fulfill. This one gets a bit on my nerves, as CSR in general (and SoR as the exception) tend to work like they are doing the customer a favour, where really its the other way around > eg: if you are CSR and your job consists of being yelled, that is your job! The procedure then should be bringing the conversation or info trade to a regular lvl and create conditions for the problem to be solved, putting a client on hold for one hour is just like saying "You're screwed and you're paying for it! Don't you love our company?".

As for the whole topic+flaming+totem adulation, all i can say is i've never saw a Mmorpg that didnt change over time, as i never saw a bugless game or a game that everyone agreed on... I still play it cause of the following reasons:

- longlife graphics (which means i can go on playing it till much further on, which means i'll have time to see a better game)

- very nice game system (total freedom, as it is advertised, goes a long way in how you want your char, though having a after game that creates different chars would please me - something like you can become a cc fighter + off aflict = pain in the butt title and special skills, but you can't use any elem while you are playing that role)

- best craft/harvest system i ever played

...

K, now for the drawbacks: only one (ehehe) > they don't have money enough to develop all they want to bring ingame...

But that can be ignored if they bring in the right things... like the +80 rites being tested on ATS, outposts, or the E3 surprise

Bottom line: i read a post somewhere saying that you can only judge a MMORPG after its been up for more than one year, and thats what im doing...

[kostika]

That only shows a bad company... no matter how annoying (unless its something really big) a client is, he IS paying, so the company have the duty to fulfill. This one gets a bit on my nerves, as CSR in general (and SoR as the exception) tend to work like they are doing the customer a favour, where really its the other way around > eg: if you are CSR and your job consists of being yelled, that is your job! The procedure then should be bringing the conversation or info trade to a regular lvl and create conditions for the problem to be solved, putting a client on hold for one hour is just like saying "You're screwed and you're paying for it! Don't you love our company?".

You've missed the point. Just because you're the customer doesn't mean you have to be a rude and inconsiderate. Customer service is a two way street. If the customer is nice then the service rep will be nice. Its as simple as that.

People don't want to talk to condescending/rude people.

[ilthor]

You've missed the point. Just because you're the customer doesn't mean you have to be a rude and inconsiderate.

Being rude and inconsiderate is lack of manners, thats a situation within the life of the said customer, SOLVING the prob is the duty of the CSR. I've been on both sides of the wall and for me nothing excuses an offensive action by the support part: 1- they are being paid (don't like csr service? try being a disabled/"retard" (god i hate that word..) shrink at a mental institution then come tell me csr gets abused); 2- they have the know how to solve the situation (unlike the "moron" customer who "doesnt have a clue"); 3- the customer usually has already payed and is complaining/asking about something about the product the csr is representing (meaning the csr are the second sales-man....)

Bottom line? CSR is a job, live with it or quit it. CSR are the FACE of the company, and your "prime" link to the products max utility, so IT'S within the product sold (thats why im changing IPS as soon as i can if you get me)...

Bad CSR/liason/operator/whatever = Bad company, in my book...

People don't want to talk to condescending/rude people.

I dont like some of the stuff i do at my job, but i do it. Same applys here > quote comes with the deed to the property.

[vutescu]

I'm really sick of this. You (Kostika and others) just cannot make the difference between the cusomer rights (and are laws that protect those) and common curtesy.

A customer can be rude and unpolite and whatever he likes as long as he is paying. As long he IS customer - and he holds this title because he payed an amount of money for a service or a product - his rights are the object of international law. And are also protected by it.

Of course, the support team can put him on hold, making a lot of bad things because is on the blacklist. But this will last til the customer will become angry enough to sue that company... or til hel quits. In both cases, the service provider is losing. In 1-st case because are 90% chances to pay reparations, in 2-nd case because is losing a paying customer.

AND speaking about Nevrax, as long they HAD to cut the loses by merging 2 servers I think they should hold each customer.

[ilthor]

In 1-st case because are 90% chances to pay reparations, in 2-nd case because is losing a paying customer.

Thats why the customer is "always right": 1st case > if there are reparations they shud be included in the business plan, thus accounted for + provisioned. 2nd case speaks for itself

[grimjim]

Sometimes the a**hole customer isn't worth keeping.

No matter how much money they represent.