Page 14 of 14

Re: Billing's back FAQ (Frequently Asked Questions)

Posted: Fri May 15, 2009 1:56 pm
by scarazi
Yup paybycash banned me for no reason, they took my money, then refunded me and banned me at the same time. I contacted them, they asked for a £50 fine but couldnt give me a reason for the fine, so I refused to pay. Gameforge had no power to unban my game account (or declined to fearing Paybycash may kick up stink). I was not banned for any ingame actions, just paybycash being idiots.

Needless to say I wont be using them again

Re: Billing's back FAQ (Frequently Asked Questions)

Posted: Fri May 15, 2009 2:32 pm
by fiach
An outside company can ban your character? Thats freakin insane!

Ryzom should have boosted a character to your previous levels to make up for that crap >.<

Not exactly a customer focused attitude on Ryzoms part there. If it was me, I'd have buggered off to another MMO and never looked back.

Tough break Scarazi. :(

Re: Billing's back FAQ (Frequently Asked Questions)

Posted: Sat May 16, 2009 6:14 am
by kalindra
Bibit never caused me any problem. I had trouble using PayByCash and didn't like how much more they charged. I already pay more because of the currency trade rates. I don't want to pay a stinkin' fee in US $ that will then be converted in Canadian $. :rolleyes:

Yay for Visa and Bibit, no fee, and then I just hae to pay my Visa right from my bank's webpage before they send me the bill home : no interests either ! Internet is such a great thing... :D