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Re: Patch Two Comments

Posted: Wed Dec 15, 2004 11:48 am
by xenofur
xcomvic wrote:my toon looks like a ghost sometimes
switch off translucency on mouse over, it's in the prefs, key: "u"

Re: Patch Two Comments

Posted: Wed Dec 15, 2004 4:06 pm
by zukor
lyrah68 wrote:The Wrong text in target box MADE IT TO LIVE???!!! Ugh, what USE is the ATS if they won't listen to us when we make reports on bugs.

*disgusted snort*
It sure did...I killed barrels and everything else imaginable. Sure doesn't give the game a very polished feel, 2 months or more into retail.

Doctor Z.

Re: Patch Two Comments

Posted: Wed Dec 15, 2004 4:10 pm
by zukor
xenofur wrote:@being able to replicate: they are not talking about being able to replicate it at all, they mean reliably in a way that you can say "i do x, then y, then z, then target w and bam, wrong name"
atm it's like "i target w and wrong name, then i target 10 other ws and the name's correct, then i target the next w and the name is wrong again"
and simply put, the above information makes it impossible to actually find the cause, they need to be able to reproduce it with a 100% chance of the bug happening and need to know all the steps that lead to that 100%, otherwise they can't fix it, since they do not know where to begin their search
Sorry, but I can't buy this answer. A bug that's this glaring such that every single player notices it regularly simply needs to be fixed. This was not happening before the patch. I believe this should have been fixed prior to the patch coming out. Are you saying if the bug doesn't happen 100% of the time it will never be fixed?

Doctor Z.

Re: Patch Two Comments

Posted: Wed Dec 15, 2004 4:17 pm
by xenofur
no, only that it will take a disproportionate amount of time to find out where it came from. try fiddling with a sql databse sometime and you will understand what i mean =)
basically it would have meant a literally huge delay for the whole of patch 2 to fix this bug before releasing, simply because it is at the moment very difficult to pinpoint the actual cause

Re: Patch Two Comments

Posted: Wed Dec 15, 2004 4:17 pm
by lyrah68
Every player was able to see the issue.

And I had the SAME wrong names on EVERY mob with the same name. Incensed Kinchers all had the SAME wrong target name each time.

I will go into game and list ALL the materials that I foraged that ALL should have had the "label" of X material (Ferra) over them AND in target box. I may have been harvesting the guard when it was fiber and the stable boy when it was sap...I didn't write all of that down...but I will.

Re: Patch Two Comments

Posted: Wed Dec 15, 2004 4:22 pm
by zukor
xenofur wrote:no, only that it will take a disproportionate amount of time to find out where it came from. try fiddling with a sql databse sometime and you will understand what i mean =)
basically it would have meant a literally huge delay for the whole of patch 2 to fix this bug before releasing, simply because it is at the moment very difficult to pinpoint the actual cause
It's hard for me to respond to this because I am expert in my field of medicine, but don't even know what an sql database is. However, I think the bar is rising for these games (MMO's). Newer games are becoming much more polished at release. It's very hard to imagine an issue such as this in WOW, for example. Blizzard wouldn't tolerate it, and they'd find a way to fix it before release, even if it was difficult.

If it would have meant a huge delay for patch 2, does that mean it will take a huge amount of time for them to fix it? Remember, we're talking about somethat that WASN'T BROKEN before the patch.

Doctor Z.

Re: Patch Two Comments

Posted: Wed Dec 15, 2004 4:33 pm
by xenofur
yes it will probably take a long time, but take into consideration that it is a minor showstopper, i mean you still see in the game what is before you. you're also right about the rest, but it would be unfair to compare nevrax with blizzard, nevrax is a small band of 50 people, who are frankly bloody amateurs when it comes to mmos, and imho they are doing quite well.

Re: Patch Two Comments

Posted: Wed Dec 15, 2004 4:41 pm
by sydius
xenofur wrote:no, only that it will take a disproportionate amount of time to find out where it came from. try fiddling with a sql databse sometime and you will understand what i mean =)
basically it would have meant a literally huge delay for the whole of patch 2 to fix this bug before releasing, simply because it is at the moment very difficult to pinpoint the actual cause
I personally have a long history in software writing (even though I’m only 19 and a chemist now), and I am very proficient in C/C++ and even assembly – I’ve written games, kernels, and even my own Ultima Online server. I’m not trying to be arrogant; I’m just explaining that I’m not just some player who doesn’t look at the technical aspect.

The bugs released in this patch are very easy to trace. Repeat. The bugs released in this patch are *VERY* easy to trace. Even without the source code, I know it is.

They could easily start at the source of the problem by examining the information that is sent when the server updates the clients target bar, from there they can trace it back using standard QA testing methods until they find the problem. I can even tell you that there is a 90% chance that they wouldn’t even have to trace very far since it is known that the problem is occurring between the target bar code getting the name of the MOB and then sending it to the client. There are two possible exceptions to this: the server has a memory overwrite going on somewhere and is changing things in RAM on a regular occurrence in the segments used by that code, or else the client is, and both of those exceptions, if true, would mean VERY bad coding practice on their end.

The bug occurs somewhere between the target code being sent (or fetching) the name of the MOB, and it sending it to the client with 90% certainty. That is likely less than a thousand lines of code, and indeed, likely a lot less.

Now even without the above being so easy, all they would really have to do is look at what has changed in that segment of code since the last patch – likely not much, other than the code that sets the flag/color/stars. This makes it even easier.

Re: Patch Two Comments

Posted: Wed Dec 15, 2004 4:45 pm
by xenofur
you're assuming they're following the protocols of established software producers with QA etc., but please keep in mind, we are talking about bloody amateurs :P if you want a look at the source code, try looking there: http://www.nevrax.org/

Re: Patch Two Comments

Posted: Wed Dec 15, 2004 4:56 pm
by sydius
xenofur wrote:you're assuming they're following the protocols of established software producers with QA etc., but please keep in mind, we are talking about bloody amateurs :P if you want a look at the source code, try looking there: http://www.nevrax.org/
After looking at some code there… I agree; they are doing a good job if they are amateurs. Horrible if they are professionals, but I know they aren’t getting enough money to justify the kind of procedures professionals use.

I still think it should be easier to fix that bug, though.