Page 2 of 2

Re: 13 plus hour server outages normal?

Posted: Mon Oct 30, 2006 9:16 am
by scarazi
bezza666 wrote:I am just hoping that this time they done bugger it up and lose me my tp's and markers on maps again as they have a few times in the pass

make a copy of your 'save' folder in the ryzom directory, can be a lifesaver for saving map markers after a bad crash

Re: 13 plus hour server outages normal?

Posted: Mon Oct 30, 2006 9:34 am
by wusel
Yeah, I just thaought my markers are all gone, but then I realized that the map is empty on my notebook, where I installed SoR during downtime, and they are still present on my other client.

*puh*

Re: 13 plus hour server outages normal?

Posted: Mon Oct 30, 2006 10:09 am
by xenofur
main reason why this downtime was so long:

nevrax generally doesn't work on the weekend due to some french law things. on the weekend all you get is the jolt support team and their power is limited, thus they can't fix any serious bugs that crop up.

usually these things, IF they happen, which is rare, happen in the week and are fixed very fast.

Re: 13 plus hour server outages normal?

Posted: Mon Oct 30, 2006 11:44 am
by soulsnatcher
Hmm actually that's not strictly true. We were working closely with Nevrax in Paris this weekend. It's more a case of bad timing on this issue.

Re: 13 plus hour server outages normal?

Posted: Mon Oct 30, 2006 3:34 pm
by vguerin
soulsnatcher wrote:Hmm actually that's not strictly true. We were working closely with Nevrax in Paris this weekend. It's more a case of bad timing on this issue.
You can never win SS... had you put it up before it was ready, reactions would have been worse. Downtime on weekend hurts everyone, the gamers missing their fix and the support working when they could be home with their families and/or their beer.