New player experience is frustrating...

[malabdul]

As I said, it was dark -and- raining and very confusing when you've never been to a place before. Just a clue would have done, stand a shiny torch next to them or something for dark nights

I think it was Arispotle (English and not Cho, that much I'm sure of) and I wasn't the only one asking questions and seemingly unable to figure out what was going on. Like I said, Exploration is fun, Frustration isn't...

If you read the text that gives you the question you have everything you need, and at night if you want more light, press L (should be automatic),if you still need more, then graphics options and bring brightness/contrast/gamma up accordingly..

I hope this helps and your finding the game more enjoyable, because it is a truly unique game and can be very very enjoyable

See you ingame hopefully

[therius]

I also appologize for your treatment. As a part of this community i feel it is my responsibility as well to do my part to make sure that things such as this happen as infrequently as possible. Other people have given you there names, and I will as well. You are on Arispotle, and you are in the company of many of the finest people to ever walk an MMO world. My name is Zeeby, and although I am on infrequently for now due to my classes becoming a little hectic over the past two weeks (mostly because I neglected my studies for a week while I reacclimated myself to Atys ) I will be more than happy to assist you in any way that I can. Please believe that what you experienced is not the norm, as was stated previous, and I am actually ashamed that you were spoken to that way. Please leave in game mails with people who have said they would help you, if no other help can be found. it is not as fast, but it still works. May your journey get a bit smoother soon.
-Zeeby

[klaelfr]

hmm, i was surprised to see that post.
i decided to try that game yesterday, and yes, im a wow player, since a year.
i appeared on silas, on aristotle server.
first, i have been greatly impressed by the maturity in the chat channel, and it was quite interesting to follow the conversations.
for the tutorials, it took me a wee while to get use to the system, but after 20 mins, i started my quests.
then came the quest to kill th weaned rendors for the mage, after just one announcement in the region channel, a helpful player invited me and helped me to get that quest done ( thanks again ).
so i decided to subscribe this morning, so i wont be limited after the patch.
i'm not going to give up wow, but i definitly give Ryzom a serious try too.

[chessack]

umm the new player island is extremely user friendly. If you cant find the 4 quest givers on your own then maybe Ryzom isnt going to be the game for you - once you reach the mainland you really are on your own.

I submit that this sort of a response is not helpful, and is just what the OP was complaining about (and rightly so, in my opinion -- for him to complain that is). Just because someone is lost in the UI or lost in the ranger camp on day 1 (especially at night, in the rain), is no reason to be sneeringly condescending and tell him Ryzom is not for him.

I have been here since July, I have been paying since 8 August. My character is well over level 100 in 2 combat skills and 2 foraging skills, and in the 80s in jewel crafting. I have participated in 2 successful Treks (Pyr - Yrk, Pyr - Zora), and numerous other overland adventures. I am a member of one of the largest and most active RP guilds on Arispotle. And I am a High Officer in that guild. I am not trying to toot my own horn here but given all that let me ask... do you think "Ryzom is not the game for me"? Clearly I know what I am about NOW.

However I'll let you in on a secret. When I started the game, I was consistently getting lost in the ranger camp. I could not find quest givers a second or third time to return and get new quests after the first time. I couldn't find the raw mats merchant. I had to have some (kind) experienced players lead me by the nose to these places and explain how to landmark them. And even after more time, I still needed the landmarks to find the damn quest givers because to a newbie everything in the camp looks "the same" -- you have not yet learned to distinguish the subtle racial hints to find a Matis area, or a Fyros area, etc.

If the attitude of those players who helped me had likewise been "Ryzom is not for you" would they have been correct, given my clear success as a happy Ryzom player in the months since? Obviously -- no.

i'm sorry you dont like people who enjoy the game - fanboys - cause i am another one.

It's fine to like the game or even be a fanboy. I love Ryzom. My review on the Roleplay Cafe gave it an 8.9 out of 10. That review convinced 2 other members of that site to try it (though they haven't subscribed yet).

What I believe is NOT fine is telling someone to go jump in the lake when he asks for help. Ryzom's best feature is its wonderful community. It got that way by being helpful. Let's try not to destroy that by being elitists now.

C

[telar]

It was dark, and raining, and the nice chap on the hill told me to explore the place and find some jobs so I explored.

I wandered about for 15 minutes and couldn't find this fighter job I wanted, so I tried hitting something - and died more than once. I asked for help and had the usual "lrn2play" responses or "go play wow" being another typical one. Even the more 'mature' responses were along the lines of "some people just want everything handed to them..."

In this I have to agree with you, these are standard answers wich are used quite fast, first of all if you critisise somthing about the game or if you critisise the comunity, and it seems its the same problem on the english server as on the german server. By now I think ist just an answer the older ones give after they run out of arguments and try to ignore it, but for a newbie I´m quite sure this sounds arrogant and snobby.
But I´m quite sure you will find the majority of the comunity actually quite friendly and helpfull.

Sorry you had a bit of a hardtime on the Island, but here I have to disagree with you.
I think Silan is very user / newbie friendly . I started 4 days before silan still on the old Island, and would I have done my trial up there I would have never relocated to the mainland.
First thing I did when I arrived on silan, I made a sightseeing tour of the village checked up all those NPC´s and after I did that went back to chiang were I knew he is the welcom chap, by than I Knew the important NPC´s and where to find them. Of course I didn´t leave the village at that point as I thought those qute little yubos might bite and are not so qute after all. This I started with my first quest.
So don´t let yourself frustrate with a few stupid arrogant answers of a minority of arrogant gamers, the majority of the comunity is very helpfull and friendly and this is one of the reasons why I actually still playing the game even I have a few points wich I don´t like at all. But since I started Ryzom I have mad a few trials but non of them came close to this game. I´m still not quite happy with Ryzom but for the moment well there is no alternative for me. Maybe I should try WOW
Stay with it and do have fun

[dcrispo]

I constantly watch the universal chat while I'm out on the desert or whereever I am and I can honestly say that I've never seen posts of this type to someone asking questions. As members of the community both older and newer players have one responsibility to each other and that is to further the enjoyment that Ryzom has to offer. Along with that we have the duty to the community to alert us to players that would differ with the above statement. We don't need that type of offensive, unsupportive player in our community, there are other games that will happily accept that boarish attitude.
Like others I too apologise for those comments. We're here to help and be helped by those that have already done more.