Anyone else notice that Nevrax are going to tell us...

[bobturke]

i've chatted with some guides before and they're not allowed to tell us about game machanics so just give them a break they're here to help us. personaly im a bit sick of ppl taking it out on the guides i was really close friends with a guide in beta and it was shocking how much crap he had to take from players when the only reason he wanted to guide was to help ppl and im pretty sure anyone else who was in TTF and knew the guide would feel the same way

Agreed Mostevil, give the guides a break.

Oh, and TTF rule!

[borguk]

As its clear Nevrax have major problems testing the new things and balance it right.
I really hope they could fix some of the old bugs first.
Strangly then a new patch comes old suposely fixed bug reapear.
And i mean "in your face bugs"
And sad to see how litle info the gm really have about the mecanics in the game then one wants to help reporting stuff in.

All this need to know basis even on ats is just silly.
They don't even have an aganda on what to test.

No, clean up the old mess first, befor getting new and shining things into the game.

Tyrisha.

Thinks back to 18 months on Planetside and the large Sony dev team who did this to us every patch, and im sure their budget was at 10 times what nevrax's is.

[morzyr]

God some just have to back-kiss the guides don't they.

Where did i metion guides??? GM's i was saying. AND read the hole post.

Guides are just uber players wanting to help, BIG respect to those how wants to give their free time to help other.

Tyr.

[bobturke]

God some just have to back-kiss the guides don't they.

Where did i metion guides??? GM's i was saying. AND read the hole post.

Guides are just uber players wanting to help, BIG respect to those how wants to give their free time to help other.

Tyr.

Doh! Yeah sorry about that one. Should have read more carefully. I do agree with you re:GMs. While usually helpful, they are not always useful when answering questions.

...complaining about back-kissing guides then doing it? Weird.

[dam23]

i've chatted with some guides before and they're not allowed to tell us about game machanics so just give them a break they're here to help us. personaly im a bit sick of ppl taking it out on the guides i was really close friends with a guide in beta and it was shocking how much crap he had to take from players when the only reason he wanted to guide was to help ppl and im pretty sure anyone else who was in TTF and knew the guide would feel the same way

who's the one taking it out on someone else here ?
even if they were allowed to tell, they simply *dont know* like us, that is all.
Want an example ?

"When I wield a shield and do 1h fighting, does the shield give me an armor bonus even if I use dodge ? If not, then it only adds up to my penalty right ?"

And poof, cant get an answer cause they don't know... I don't blame them not for knowing, I blame the "Question" support ticket category, what good is it if all you get is "sorry cant tell" "sorry dont know, I'll ask XXX - sorry, XXX doesnt know either :/" "errr, good question actually, which I could help you with that, I'll pass it up"
Remove the Question ticket, or try and get some *real* game mechanisms info from the devs , but as it is right now, this ticket category is useless.

[dam23]

Thinks back to 18 months on Planetside and the large Sony dev team who did this to us every patch, and im sure their budget was at 10 times what nevrax's is.

thats the whole MMO's reason to be

[missylee]

who's the one taking it out on someone else here ?
even if they were allowed to tell, they simply *dont know* like us, that is all.
Want an example ?

"When I wield a shield and do 1h fighting, does the shield give me an armor bonus even if I use dodge ? If not, then it only adds up to my penalty right ?"

And poof, cant get an answer cause they don't know... I don't blame them not for knowing, I blame the "Question" support ticket category, what good is it if all you get is "sorry cant tell" "sorry dont know, I'll ask XXX - sorry, XXX doesnt know either :/" "errr, good question actually, which I could help you with that, I'll pass it up"
Remove the Question ticket, or try and get some *real* game mechanisms info from the devs , but as it is right now, this ticket category is useless.

Hope you don't mind me replying to this Dam, have known you for a long time and i usually do agree with you, but...

Erm.. not claming to know all and most certainly don't want to pretend i have an answer for everything, but what if... just what if, that Question Ticket is there not only for the guides to help the players who can't find an answer for their question but also so that the devs can see what are the "things" the players ask about the most or what are the "things" that ppl can't easily find an answer to in game so that the devs can work on the interface concerning that matter or can work on the info about the matter in the "tutorial" at the beginning of the game and make Ryzom an even better game for us all?

This is in terms of a game, a very young one, there are still a lot of things to happen, little and bigger bugs to be sorted, new features to be implemented, some extra balancing of things only could become clear after a few months of running the game (yeah, been in the beta, played this game for long enough to start understand some stuff, lol) i know we want everything to run perfectly, but not sure if we are being realistic about this, i play as long as i can, spend as many time as i can to lvl my skills, help others, explore, chat with my friends, try new features out, i have skipped many nights doing all this and i still feel i didn't do all i needed and all i would have wanted to do, i can't even begin to imagine how hard it must be and how much work it may take for the devs to actually code that stuff, lol.

Hugs

(didn't sleep yet and it's 11 am, plz escuse me for my very bad choice of words, i did the best i could for now, hehe)

[kibsword]

well said missy, have to agree with everything you said there

[dazman76]

Nice post Missy, and *hugs*

[lawrence]

Hi everyone

I can fully understand some of the valid points made here. It may not always be visible to you from a player's perspective, but our team of Gamemasters and volunteer Guides spare no effort to get as many of your questions answered as possible, to get your suggestions passed on to the right people and to investigate, verify and pass on your bug reports to the development team at Nevrax.

They're a great bunch and honestly, they would give their right leg for you guys. Please don't forget that we're all on the same side here. Our CSR's play and love the game just as much as you do and we get upset about the
same nasty little bugs and issues.

We always strive to offer you the best possible Customer Service, which is why I am thankful for threads like this one. There's always a thing or two we can improve...

Seeing that some of you are upset about sometimes not being able to get answers on game-related questions, I'll step forward and create a Q&A forum thread for you, where we will gather any game-related questions you may currently have. At the end of this week, I will compile the list and see if I can get you guys some answers from the relevant developers or artists at Nevrax.

I may not be able to get answers on all of your questions, but I will try to give you guys some explanation or background information in such cases.