Wrong e-mail when I payed to DL game

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cerest
Posts: 715
Joined: Tue Sep 21, 2004 10:00 am

Re: Wrong e-mail when I payed to DL game

Post by cerest »

Unregistered wrote:Arf, I think I made the biggest of mistakes.. I believe i managed to enter the wrong e-mail, while ordering a DL of the game. Is there anyone I can contact to fix this up? E-mail support is only for registered players, so what do I do? Am I screwed? Can't believe I managed to do it, but it registered just as I pressed the "Buy" button..

Any support E-mail I can use? The thought that I just wasted over 30£ is kinda killing me ;p

I'm assuming you're from the UK. In that case contact billing-uk@ryzom.com. They should help you out.
Cerest
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soulsnatcher
Posts: 406
Joined: Tue Sep 21, 2004 10:00 am

Re: Wrong e-mail when I payed to DL game

Post by soulsnatcher »

Unregistered wrote:Ah, I'm from Norway, but I guess I am to contact said e-mail anyway?

Your best bet is to send an email to webmaster@jolt.co.uk giving as much of the detail as you put on the form before you sent it.
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