Failure to Connect!

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sire11
Posts: 2
Joined: Tue Feb 13, 2007 9:50 pm

Failure to Connect!

Post by sire11 »

After i enter account information and it patches and continues on to load, before character selection screen i get hung at a screen that reads Connecting.... and it doesn't go to any screen from there. Please Help.
blaah
Posts: 1333
Joined: Tue Dec 14, 2004 7:43 am

Re: Failure to Connect!

Post by blaah »

sire11 wrote:After i enter account information and it patches and continues on to load, before character selection screen i get hung at a screen that reads Connecting.... and it doesn't go to any screen from there. Please Help.
make sure your outgoing connections are not blocked by firewall and if possible remove router from the loop to rule it out as possible problem.
http://forums.ryzom.com/showthread.php?t=7650
sire11
Posts: 2
Joined: Tue Feb 13, 2007 9:50 pm

Re: Failure to Connect!

Post by sire11 »

i have removed router and disabled firewall and still nothing.
blaah
Posts: 1333
Joined: Tue Dec 14, 2004 7:43 am

Re: Failure to Connect!

Post by blaah »

sire11 wrote:i have removed router and disabled firewall and still nothing.
check log.log file in Ryzom directory. it should contain line like "Connecting to 'lea1.ryzom.com:47853' with cookie ...." and if it follows bunch of 'sent LOGIN cookie=....' lines, then lea1.ryzom.com (or whatever you have there) is unreachable.
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