Game won't start. (resolved)

[symevl]

When I click on the shortcut, the install/repair client comes up. I already did that, and when I click "install" it validates the install. That takes a few seconds, then "Install succesfu", with a box "launch Ryzom", which is ticked.
Then I click finish, but it throws me right back at the desktop.
No error message.

When I look in the folder I installed it in, I only see one .exe (client_background_downloader_rd.exe)
The exe I need (I assume, client_ryzom_rd.exe) isn't in there.
repairing doesn't do anything.
Any suggestions? I want to try this game

[ajsuk]

Could use some extra details on your system really but lets see.

If your running windows Vista have a look at this: http://forums.ryzom.com/forum/showthread.php?t=30884

If you've got firewalls/routers make sure the correct ports are open. See: http://forums.ryzom.com/forum/showthread.php?t=7650

Also can try disable any antivirus scanners while you install.

Hope that helps... If not, try downloading that chat support tool. (Klients) =)
http://www.ryzom.com/support

[daestny]

This issue is often caused by an incomplete unpack of your install.

There are two methods to recover from this issue:

1. The easiest but most time consuming fix would be to move any exe files from your ryzom\unpack directory then delete the \unpack directory. After deleting the unpack directory run client_background_downloader_rd.exe from the main \ryzom directory and select the "repair" option to re download and install the missing files.

2. A more involved option would be to open the\ryzom\unpack directory and move:

*.exe ,*.dll -> ...\Ryzom
*.bnp -> ...\Ryzom\data
*.ttf -> ...\Ryzom\data\fonts

Then delete the \ryzom\unpack directory and run client_background_downloader_rd.exe from the main \ryzom directory, selecting the "repair" option to re download and install the missing files.

[symevl]

This issue is often caused by an incomplete unpack of your install.

There are two methods to recover from this issue:

1. The easiest but most time consuming fix would be to move any exe files from your ryzom\unpack directory then delete the \unpack directory. After deleting the unpack directory run client_background_downloader_rd.exe from the main \ryzom directory and select the "repair" option to re download and install the missing files.

2. A more involved option would be to open the\ryzom\unpack directory and move:

*.exe ,*.dll -> ...\Ryzom
*.bnp -> ...\Ryzom\data
*.ttf -> ...\Ryzom\data\fonts

Then delete the \ryzom\unpack directory and run client_background_downloader_rd.exe from the main \ryzom directory, selecting the "repair" option to re download and install the missing files.

Thanks a lot! this worked!