[SUPPORT] Please Read Before Posting

[tydamus]

Hello there!

This is a reminder to those new refugees who are experiencing some difficulties and are seeking out help.

This subforum is for general Technical Support. Before posting, please be sure to check all stickies and recent posts in order to see if a solution to your problem already exists. You may use this method or email support-ee@ryzom.com.

Ring Support is dedicated for help regarding the Ryzom Ring, which is the in-game scenario editor. The help subforum for this is located here. More information regarding this feature can be found at http://www.ryzom-ring.com.

If you are having account or billing issues, please look up Account Support here or by emailing the Billing Team at billing-ee@ryzom.com (Billing Team operates normal GMT+1 business hours).

You can also contact a Customer Support Representative via the live chat program CeB, or by submitting an in-game support ticket via the Support Tool. To find out how, please visit http://www.ryzom.com/support.

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The stated methods listed above are for support provided in the English Language for the game server Arispotle (EE).

For French-speaking support (Aniro FR server), please click here.

For German-speaking support (Leanon DE server), please click here.