Change Subscription Length?

[shahanna]

I've been using PayByCash, since my card has France as a blocked country. Is there any way to change my subscription length? I currently have a one-month non renewing subscription, and would like to change that to at least a three month subscription, but can't see any way to do so.

[sprite]

As far as I know, PayByCash only allows 1 month subscriptions

[shahanna]

And now, since I went in to look at the PayByCash, to see if there was anything I could change there, the site tells me I have a transaction pending. I cleared my cache and cookies, but no luck. I love the game, but the subscription process has been troublesome twice in the two times I've gone to pay.

[tydamus]

Greetings. Please email the billing team at support-ee@ryzom.com with as much info about your problem as possible.

Sorry for the inconvenience.