Billing Account Issues on May 22/23

[Zerlin]

We apologise for some of you not being able to login or resubscribe properly. There are a few issues with the account billing server and they will be fixed as soon as possible.

[suib0m]

We apologise for some of you not being able to login or resubscribe properly. There are a few issues with the account billing server and they will be fixed as soon as possible.

Ahh.. such unfortunate timing. I ran into subscribing problems of a similar nature when I first joined up and thought this was the same deal. At that point it was due to something on my end, so I tried subscribing a couple times, different browser and no firewall interference, which left me with 3 charges.

Could I get two of those charges killed please?
Thanks
- Sui

*good to be back

[sehracii]

*good to be back

Welcome! Good to see you back

[Zerlin]

Ahh.. such unfortunate timing. I ran into subscribing problems of a similar nature when I first joined up and thought this was the same deal. At that point it was due to something on my end, so I tried subscribing a couple times, different browser and no firewall interference, which left me with 3 charges.

Could I get two of those charges killed please?
Thanks
- Sui

*good to be back

email billing-ee@ryzom.com and they will take care of things for you

[shadowweb]

The billing issues are now sorted.

[katriell]

Ahh.. such unfortunate timing. I ran into subscribing problems of a similar nature when I first joined up and thought this was the same deal. At that point it was due to something on my end, so I tried subscribing a couple times, different browser and no firewall interference, which left me with 3 charges.

Could I get two of those charges killed please?
Thanks
- Sui

*good to be back

SUIBOM! *tackle-huggles*
Welcome back.