Logging

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jpk55
Posts: 3
Joined: Sat Sep 25, 2004 12:31 am

Logging

Post by jpk55 »

Y can i not log on today and when i do i get connection FSlost keep getting this and i am geting very frustrated.

Im looking for help this just started today was fine befor been on game from bata time so plz help me!!
Last edited by jpk55 on Sat Oct 22, 2005 5:52 pm, edited 1 time in total.
Zerlin
Posts: 514
Joined: Thu Sep 16, 2004 10:00 am

Re: Logging

Post by Zerlin »

jpk55 wrote:Y can i not log on today and when i do i get connection FSlost keep getting this and i am geting very frustrated.

Im looking for help this just started today was fine befor been on game from bata time so plz help me!!

Here are two FAQs to check
Network FAQ - make sure to read the post on firewall exceptions

LinkSys Router FAQ - you may need to fiddle with this as well
Zerlin

GameMaster
Arispotle & Cho
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jpk55
Posts: 3
Joined: Sat Sep 25, 2004 12:31 am

Re: Logging

Post by jpk55 »

Zerlin wrote:Here are two FAQs to check
Network FAQ - make sure to read the post on firewall exceptions

LinkSys Router FAQ - you may need to fiddle with this as well

Im am a regular player i play almost every day last night i was on for 8 hours in that period i saw 2 please wait but did not lose my connection, loged off get up today and can not log on and when i do i get Please Wait and that is it.
At my end nothing has changed.

Im a long time player and have not had this befor.

I have done the above things long befor i sent the first note out.

Next.

Would like a quick responese.
Thank You
Zerlin
Posts: 514
Joined: Thu Sep 16, 2004 10:00 am

Re: Logging

Post by Zerlin »

jpk55 wrote:Im am a regular player i play almost every day last night i was on for 8 hours in that period i saw 2 please wait but did not lose my connection, loged off get up today and can not log on and when i do i get Please Wait and that is it.
At my end nothing has changed.

Im a long time player and have not had this befor.

I have done the above things long befor i sent the first note out.

Next.

Would like a quick responese.
Thank You

Nothing has changed at the server end.
Do a pingplot as suggested in the Network FAQ and see what result that you get. You can submit the results to support-ee@ryzom.com and it will be passed along to the network technicians to contact the ISPs of any nodes that may be misbehaving. Also make sure that you have done a power reset on everything just to make sure all is nice and fresh.

We have had a few of our CSR complain of packet loss and high pings in the mid-west region of the States. Check with your ISP as there may be some issues.
Zerlin

GameMaster
Arispotle & Cho
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jpk55
Posts: 3
Joined: Sat Sep 25, 2004 12:31 am

Re: Logging

Post by jpk55 »

Is there A backbone issues in the Eastern Section of the USA ( NY ).
and if so why was i not infromed of it befor all this ??????
ISP is good.
no viruses.
router is set right.
ping plot OK.

But now i hear that there might be a Backbone issues what about it ????
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