how do i cancel the 14 day trial ?

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murka
Posts: 1
Joined: Sun Sep 11, 2005 3:07 pm

how do i cancel the 14 day trial ?

Post by murka »

ass the topic says, im having problems unsubscribing from teh 14 day trial.

I can log into the forums with my trial account, but when i try to log into the subscriptions section of the site(i presume its here that i cancel, but am not sure) it says invalid account

can someone please tell me how i cancel :)

thanks in advance

:)
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sofiaoak
Posts: 183
Joined: Sat Jul 02, 2005 8:43 am

Re: how do i cancel the 14 day trial ?

Post by sofiaoak »

You did get the valid info on You email address what You did give when You created the account. The game and forum access is different than You payment account access. Look You mailbox...
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drizzeth
Posts: 170
Joined: Tue Sep 28, 2004 11:13 am

Re: how do i cancel the 14 day trial ?

Post by drizzeth »

If all fails download Klients (see sticky on this forum) and ask a GM in there to help you, but i think theyll ask you to mail billing_EE@nevrax.com but im not sure about that adress
Wismerhill

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sprite
Posts: 3169
Joined: Thu Sep 23, 2004 12:36 pm

Re: how do i cancel the 14 day trial ?

Post by sprite »

drizzeth wrote:If all fails download Klients (see sticky on this forum) and ask a GM in there to help you, but i think theyll ask you to mail billing_EE@nevrax.com but im not sure about that adress
Its billing-ee@nevrax.com
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Zerlin
Posts: 514
Joined: Thu Sep 16, 2004 10:00 am

Re: how do i cancel the 14 day trial ?

Post by Zerlin »

murka wrote:ass the topic says, im having problems unsubscribing from teh 14 day trial.

I can log into the forums with my trial account, but when i try to log into the subscriptions section of the site(i presume its here that i cancel, but am not sure) it says invalid account

can someone please tell me how i cancel :)

thanks in advance

:)

You should have gotten an account management password in the original email when you registered. If you do not have that any more, then use the 'Lost your password?' link on the Account management login page and a new one will be sent to you.
On the 12th day of your free trial you will get an email telling you how to unsubscribe or subscribe, whatever your wishes are.
Zerlin

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art3an
Posts: 122
Joined: Sat Oct 16, 2004 3:35 pm

Re: how do i cancel the 14 day trial ?

Post by art3an »

murka wrote:ass the topic says, im having problems unsubscribing from teh 14 day trial.

I can log into the forums with my trial account, but when i try to log into the subscriptions section of the site(i presume its here that i cancel, but am not sure) it says invalid account

can someone please tell me how i cancel :)

thanks in advance

:)
Cancel? Didnt you, just like me, keep your secure-cancellation-code and secure-varification-of-future-cancellation-possibility-code?

Neither did I, and have tried cancelling SoR a multitude of times ever since. And, so far, with no luckl. I have been forced playing SoR for months now, grinding myself through the days, with no hope for an end. I CANT GET OUT OF HERE!! ahhhh... :(

j/k, I'm B@W :)
Artean

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micrix
Posts: 890
Joined: Sun Jan 16, 2005 9:21 am

Re: how do i cancel the 14 day trial ?

Post by micrix »

art3an wrote:Cancel? Didnt you, just like me, keep your secure-cancellation-code and secure-varification-of-future-cancellation-possibility-code?

Neither did I, and have tried cancelling SoR a multitude of times ever since. And, so far, with no luckl. I have been forced playing SoR for months now, grinding myself through the days, with no hope for an end. I CANT GET OUT OF HERE!! ahhhh... :(

j/k, I'm B@W :)
Haha, you know the story of the mage that couldnt log out ? (hack/sign)
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typing errors are intended and ment for entertainment
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