Game problems.. can't even log in!

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linze
Posts: 70
Joined: Tue Sep 21, 2004 2:26 am

Re: Game problems.. can't even log in!

Post by linze »

The servers were down for a small patch last night. Chances are that you tried to log in while that was happening.


You can also get support via the main site
http://www.ryzom.com/?page=support
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vguerin
Posts: 2025
Joined: Wed Sep 22, 2004 6:13 pm

Re: Game problems.. can't even log in!

Post by vguerin »

There is a sticky to help you.

http://www.ryzom.com/forum/showthread.php?t=1000
Satchi wrote:If you are having difficulty accessing the game and you are seeing an Error #53...

Please contact billing support asap, so they can get this resolved for you.

Email addresses for billing support follow. (na=North American, ee= European English, fr=French, de=German)

billing-na@ryzom.com
billing-fr@ryzom.com
billing-ee@ryzom.com
billing-de@ryzom.com

We are sorry you are experiencing trouble with this.

Please mail the billing guys. They are the people who can help you.

thanks,
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