The servers were down for a small patch last night. Chances are that you tried to log in while that was happening.
You can also get support via the main site
http://www.ryzom.com/?page=support
Game problems.. can't even log in!
Re: Game problems.. can't even log in!
There is a sticky to help you.
http://www.ryzom.com/forum/showthread.php?t=1000
http://www.ryzom.com/forum/showthread.php?t=1000
Satchi wrote:If you are having difficulty accessing the game and you are seeing an Error #53...
Please contact billing support asap, so they can get this resolved for you.
Email addresses for billing support follow. (na=North American, ee= European English, fr=French, de=German)
billing-na@ryzom.com
billing-fr@ryzom.com
billing-ee@ryzom.com
billing-de@ryzom.com
We are sorry you are experiencing trouble with this.
Please mail the billing guys. They are the people who can help you.
thanks,