Ryzom

I recall from long ago there was a hard to see "face" in the gem on matis HQ heavy armour (or was it medium)... perhaps with the improved graphics quality on newer machines this is what it looks like?

Me too.

(From my newly unbanned account)

Not theirs either, if that were the case. Well server connectivity _is_ actually, for 2 main reasons: If players have poor connections to their server, it spoils their gaming fun. If players dont have fun they unsubscribe... Plus they _chose_ where to put their server, backbone issues are a factor ...

W/ the new server's I dont notice any ping loss, just like I never got any w/ Jolt server's, the problem would lay w/ your ISP and how it route's you to where the server's are hosted in Germany and no longer in France. The servers were never in France, they were in London. And it's not my ISP ...

U have any 'proof' for these points u adress? Like screenshots or something? Else i think many people will have a hard time believing u. I for instance have had the same wonderful contacts with the CSR team in the same way i did with the Jolt ones. I am not saying i dont believe u, but u are ...

Though I will also comment that is great to see people taking and dishing criticism so darned well. He he, well hopefully this all gets cleared up pretty quickly. If I am abusive or offensive I undermine my own point that the CSRs have been rude. All I want is an apology and an undertaking to avoid ...

Whats a packet loss? O_o Bring up your connection window (N key for me, possibly shift-N for newer installations). There are 5 lines: Upload (ammount of data your computer is sending to server) Download (ammount of data your computer is receiving from server) Ping (time it takes for 1 data packet ...

Having been on the other side of the coin I keep things civil and friendly, if things still don't go my way then I ask or demand if I'm refused, to speak to the higher ups and keep moving up until I get what I'm looking for. And no one else necessarily needs to know about it. I have been perfectly ...

EDIT: ok, I misunderstood point of poll

Having worked in customer service for 2 years and now nursing a very deep well of bottled up frustration and aggravation caused by such attitudes, my sympathies to Phelan and the CSR's. ;) I work in customer service also, I have experience in this. Such attitudes are not usually created without ...