Search found 124 matches

by tydamus
Fri Jun 22, 2007 4:28 am
Forum: Ring Support
Topic: Can we change the landscape in any way ?
Replies: 3
Views: 9368

Re: Can we change the landscape in any way ?

It was planned at one point to be able to manipulate the terrain, however, I am unsure if such functionality is still in developement.

Regards,
by tydamus
Tue Jun 19, 2007 5:24 am
Forum: Technical Support
Topic: Missing Required GL extension: GL_ARB_multitexture. Update your driver
Replies: 1
Views: 6814

Re: Issues with Vista

Rajron, It is likely that you are experiencing a graphical conflict with your current game settings of OpenGL. Please go into your Ryzom program directory and locate the file ryzom_configuration_rd.exe. Open it. Once loaded, click on the "Display" tab, and change your graphical mode from Auto to ...
by tydamus
Sat Jun 16, 2007 4:50 am
Forum: Account Support
Topic: no response to billing email - still getting billed (resolved)
Replies: 5
Views: 2018

Re: no response to billing email - still getting billed

Greetings. Your account status is currently still subscribed. If you have emailed the billing team at billing-ee@ryzom.com with a ticket, I can check up on the status with them if you wish. However, you can manually cancel your payment plan by going to https://secure.nevrax.com/payment_profile ...
by tydamus
Fri Jun 08, 2007 3:30 am
Forum: Technical Support
Topic: Code 60?
Replies: 6
Views: 1900

Re: Code 60?

Greetings. Error 60: Your client is unable to reach the server. Please check your internet connection and/or your firewall. Please also make sure the below ports are open in both your firewall and routers. UDP 47851 to 47860 (game) TCP 80 (support) TCP 443 (account creation from launcher) TCP 40916 ...
by tydamus
Tue Jun 05, 2007 4:16 am
Forum: The Ryzom Ring
Topic: Plans for community added game contents ?
Replies: 1
Views: 6144

Re: Plans for community added game contents ?

The Ryzom Ring will not be offering any methods of importing custom textures or other such entities.

Regards,
by tydamus
Sun Jun 03, 2007 8:35 am
Forum: Account Support
Topic: I can't charge a month
Replies: 1
Views: 1370

Re: I can't charge a month

Greetings, Visa cards have a lot of extra-protection built in by your card provider. Sometimes these protections block out internet transactions, sometimes they block international transactions. Sometimes both. If your card has one of these blocks set on, you can find out and authorize such charges ...
by tydamus
Sat Jun 02, 2007 10:31 am
Forum: Technical Support
Topic: How can i start playing?
Replies: 4
Views: 1810

Re: How can i start playing?

Hey there, you left us with a rather vague explination of your problem. Could you perhaps inform us of which methods of installation you've selected, your PC specifications, etc? It can help us narrow down your problem.

Regards,
by tydamus
Sat Jun 02, 2007 10:29 am
Forum: Account Support
Topic: why cant i log in?
Replies: 1
Views: 1414

Re: why cant i log in?

The server was down momentarily. For live up-to-date status of server status, please download the live chat program, Klients, available at http://www.ryzom.com/support.

Sorry for the inconvenience.
by tydamus
Tue May 29, 2007 3:52 am
Forum: Account Support
Topic: Subscription Didn't Cancel...
Replies: 1
Views: 1546

Re: Subscription Didn't Cancel...

Greetings,

Did you click on the confirmation email you recieved after cancelling your account on the profile management page?

Regards,
by tydamus
Mon May 28, 2007 5:20 am
Forum: The Saga
Topic: Any news on coming events?
Replies: 3
Views: 1181

Re: Any news on coming events?

There was the ceremony of merging recently...

But who knows when the next event will take place ;) There's a few in the works though, that much I'll say.

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